All reviews of Brayan Boyle
Review about: Rad Power Bikes
RadCity 5 purchase
I recently got myself the 5th edition of their popular city bike, and let me tell you, it's been a real headache. When I first got the bike, customer service was pretty good and I was happy with my purchase. But fast forward a few months, and I can't even get a response from their customer service team now. The parts I need are taking forever to get here, and it feels like nobody at that company cares about what I'm going through. I even took it to a shop they recommended, and they've been waiting for a controller for almost three weeks now. I'm super frustrated and let down by the lack of help and support I'm getting. I'm already looking for a new electric bike, and one thing's for sure - it won't be from this brand.