All reviews of Brian Barnes
Review about: Ejuice Connect
5 packs of free max coils and 3 packs of Falcon
Order 5 packs of free max coils and 3 packs of Falcon total was 106.13 when I got my order I got the 5 packs of free max coils but never got the Falcon coils I ordered. Instead, I got 3 packs of some random coils Contacted their customer service and offered to send the wrong coils back and have them send me the falcon coils they refused to send out the proper coils that I ordered and Told me I would Have to reorder them. they said that they would issue points to my account to cover the new order. So I went and order 3 packs of Falcon coils nothing else but when I went to check out there was not enough point to cover the order so I recontacted customer service and sent them screenshots of the reorder and the charges and they stated I would have to pay a 2nd time for shipping and taxes another $30 when I already paid for shipping and taxes in the 1st order that they ... By this time we are on our 4th day of this due to their slow response time I refused to pay them any more money Had to Fight them and threaten to call the credit card company to do a return of the whole order This could have been a very simple fix and they could have kept a customer But Now they lost over a $100 sale due to there Crappy Customer Service I will not ever order from this company again and will advise my friends not to use this company as it is a shady and dishonest business with there Bait and Switch Tactics with there free shipping promos and just straight trying to rip customers off by charging them twice for taxes and shipping