All reviews of Brian Rowe
Review about: Coccinelle
Recent Coccinelle bag purchase
I bought this bag from Coccinelle not too long ago, and the handle's clip pin already came off. That basically makes the bag useless. I tried reaching out to customer service, but got total radio silence. Even after reminding them, I still haven't heard back. It's really annoying to be ignored like this, especially since my bag is still covered by warranty. I thought a reputable brand like Coccinelle would have better service, but I guess I was wrong. I'm pretty let down by the whole situation.