All reviews of Burdette O'Keefe
Review about: Lems Shoes
Purchased shoes, sizing issues, zero drop
I was really excited when I first got the shoes I ordered because they looked like they were really well-made, and I was especially looking forward to trying out the zero-drop feature. But that excitement quickly turned to frustration when I realized that the shoes were not sized correctly. Normally, I wear a size 10.5 in all of my shoes, but with Lems, it's like a guessing game depending on the style and color. The inconsistency in sizing is really frustrating, and now I have a pair of shoes that I can't even wear because they don't fit right. And on top of that, they have a strict no-return policy, so I can't even exchange them for a different size. The lack of customer service in helping me with this issue is really disappointing, to say the least.