All reviews of C. Hickle
Review about: Trainline
Refund process difficulties
I had some issues with getting my refund recently and it just felt like the whole process was way more complicated than it needed to be. It almost seemed like they were trying to make it hard for customers to get their money back on purpose. On top of that, I had a hard time getting a seat on the EMR train and that was really frustrating. It seems like they're not putting as much effort into making customers happy as they should be.