All reviews of Cade Dickinson
Review about: Support Pets
Service mishap
My experience with Support Pets was really frustrating and disappointing. I got certificates and doctors' letters with the wrong spelling of my dog's name, so I reached out to get them fixed. Even though I made it clear in several emails that I couldn't print anything, they kept telling me to just print them myself. It took a lot of persistence, but they finally sent me a corrected certificate, although they wouldn't fix the letters from the doctors. And even now, I keep getting ads with the wrong spelling of my dog's name. The way their customer service team lacks consistency and communication is just not okay.