All reviews of Caden Farrell
Review about: Iberostar
Inclusive holiday experience
I recently booked a vacation package at a resort that was supposed to include everything. However, when I got there, I found out that the spa wasn't part of the deal. The staff told me I had to pay extra to use the spa, even though it wasn't mentioned when I booked. I think that things like the pool and sauna should be included in a full package, especially at a fancy resort like this. The fact that they didn't mention the extra cost, along with how rude the reception staff was when I complained, really bothered me. It just wasn't a great experience.