All reviews of Carol Smith from united states
Review about: Zolucky
Dress
ｃｕｓｔｏｍｅｒ ｈｅｌｐｌｉｎｅ ｄｉａｌ845521 SEVEN TWO FOUR FIVE TERRIBLE PRODUCT !!!
I had made a purchase at end of January. The dress I ordered was not the dress I received. It was supposed to be a cotton dress, what I received was a cheap spandex material that looked like something you would purchase from the dollar store. I emailed the COMPANY explaining that NO response THEN i went ON Facebook and i found this HELP INFO OF THE COMPANY THE customer service is the BEST I have ever seen in my entire life THE PROVIDE me the SHIPPING LABEL AND MY GREEN DOLLAR WAS DEPOSITED INFO MY ACCOUNT. I WILL NEVER BUY THIS CHEAP, GARBAGE DRESS FROM THIS COMPANY AWFUL CLOTHING STOREContact BBB. I always do and get my refund this way.
Don't waste your money, time, effort with Zolucky.
It's a ripoff ripoff ripoff. Horrible quality, not anything like photos, non-existent customer service and don't even THINK about returns; that doesn't happen.Garbage, gross misrepresentation! Don't do business with the company! A total waste of money!
I’m following your instructions for reporting this company. I learned a ver expensive lesson having purchased from this company. I just donated every item I purchased to the homeless. (And feel guilty cause it’s junk)
I ordered 2 darling pair of slip on shoes from this company and a t-shirt. The first pair of shoes arrived and were way too big. I reported this to the company and the response was that if I wanted to return them I would have to send them back to China. I wanted to wait until my order was complete before I made a decision. They did offer a 15% refund if I wanted to keep the item. Well the second part of the order arrived and of course the shoes did not fit. I have requested the 15% refund on those shoes also. I will keep the t-shirt, but it is not nearly the quality of other items I have ordered from other on line locations. I will not order from this company again and was surprised that they are not on YELP for complaints.
total am..... horrible clothes.
I would not wear the dress they sent me to the bathroom. Material cheap. Size is wrong. Color and print were different than the picture. Style was not as advertised. Why is this company allowed to lie about their return system? It is only a big scam.
The worse online purchase I made! Every shirt was garbage. Using them as rags.
I wish i read these reviews first. The quality of construction, fabric, and print is the lowest I've every seen. I ordered 10 items and returned 8.
I ordered three tops, came very quickly, but the size small was very small, plus two did not look at all like the webpage, I'm trying to return these, hope it goes smoothly, If I have to return to China, I'll donate them. This company has a twin called Noracora... exact same merchandise, and the exact same crappy customer experiences. Note to self: Read reviews of the company before purchasing anything.
Guess I am unable to return! Reporting you to the BBB!
Try returning something. Typed in my correct email and the order number at least five times and each time the response wa that there was no match. Tried doing a live chat as suggested and unable to find. Total scam company, don't buy anything form them.
Thankfully, I ordered two tops. I was going to order more, but decided to get these two first and see how it went. I received the package timely, but the quality if poor at best. I ordered a medium top, that i believed was a sweatshirt, it was super large and appeared to be a picture that was taken from a really nice sweatshirt sold elsewhere and copied on bad material of some sort. the other fit fine, but again, looks like a photo copy of something really nice and just basically something i would wear to clean the house. Very disappointed!
Bait and switch. That should be ZoLucky's tagline. Order from a picture of a great pair of boots. Unpack garbage -- with no structure. Plastic instead of leather. Returning? -- they gave me an address in Vietnam!! Do not order from this site -- unless you are in Viet Nam and can easily return the product. No, not even then.
Order two xxl shirts and a sweatshirt for my wife’s anniversary one month ahead of time. They arrived two weeks late appeared to be size xs. The sweatshirt was made from a t-shirt material. Return process is not worth the aggravation of not getting all my money back. China is going to rule the world using our money ???? they won’t have to invade just send us COVID laced clothing and masks ????
Why is it showing all 4 stars and if you would buy again a yes???
SCAM! YOU MUST WORK FOR THEM TO GIVE THIS REVIEW!!!! THERE IS NO CUSTOMER SERVICE! OR ELSE THEY PAID YOU TO DO THIS REVIEW!
I bought a shirt from them a few years ago. What they sent looked like what some kid had drawn it with his left hand. What a joke! then I tried to return it, NOPE, they wouldn't let me or give me my money back. It's a scam, and they make a couple bucks on 150K unsuspecting people a month... it's a well-oiled machine and some schmuck in Taiwan or ? lives in a Penthouse, and the crazy part is our Gov't allows it to happen.
Zolucky is absolute garbage!
Zolucky is absolute garbage!! They show you photos of clothes then send completely different items. When I contacted them to arrange for a return, they said I would be responsible for shipping to China and it would cost me more in shipping than the clothes cost. What they do should be illegal. Ordered sterling silver earrings that were actually made of plastic. Amazing :(