Zolucky - Overall Rating based on 93 reviews
Featured Reviews
Reviews (93)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Pants order
I had a really bad experience with this company recently. I ordered a pair of pants two weeks ago and I haven't heard anything about my order since then. I tried to cancel it, but had no luck. I wouldn't recommend this company to anyone.
Incorrect shoe style received
I bought a pair of shoes from this website, but they sent me the wrong style. I reached out to customer service, and they asked for a picture of the order form, which felt like a bit much. Dealing with the return was a pain, and now I'm just annoyed.
Unreliable delivery, poor quality products.
I bought something online from this store recently and I gotta say, it wasn't a great experience. My order was missing stuff and even though the tracking said it was delivered, it never showed up. And the stuff I did get was low quality and seemed like it was made on the cheap. Long story short, I was really let down and won't be shopping there again.
Recent clothing purchase
I recently bought this really cute top and these super cozy cloud pants from Zolucky. I was so happy with how nice they looked and felt when they arrived. But, I messed up on the sizes and had to send them back to get smaller ones. The top ended up being way too big, and the pants were just slightly off. Even with that hiccup, I don't regret buying them at all because they are both so comfy and great quality. I especially love the cloud pants because they are so soft and warm, perfect for the cold New England weather.
Incorrect size item and difficult return process
Sadly, my recent order from the online store didn't go as well as I expected. I did get everything I ordered, but one item was the wrong size. Dealing with the return was a huge hassle. It was really tough, and now I'm not sure if I want to order from that site again.
Not worth the price, slow delivery
I bought something from that store not too long ago and I gotta say, I wasn't too happy about it. The item was just like they said it would be, but it wasn't really worth the money I spent. It was decent quality, but not amazing. And to make matters worse, it took way longer to arrive than I thought it would. Overall, I was pretty disappointed with the whole thing and I won't be going back there again.
Shirt
Before I bought the shirt, I really wished I had more details about it first. I was curious about what it was made out of and how the sizing worked. When the shirt arrived, I liked how it looked, but it wasn't what I thought. Instead of cotton or a cotton mix, it was actually some kind of nylon material. And the medium size I chose was way too big for me. If I had known it was nylon, I definitely would have chosen a different shirt.
Clothing items
Ordering from Zolucky was kind of annoying because every time I tried to place my order on my iPhone, the website would freeze. But, I was actually happy when I saw an extra item in my cart by mistake. The customer service team was great and they fixed the issue right away for me. I really liked how quickly they helped me out. It would be even better if they can fix the website bugs so that buying stuff on your phone is easier for all customers.
Dark brown coat for elderly mother
Zolucky is such a nightmare! I got a coat for my elderly mom and it had a sleeve all twisted, so she couldn't even wear it! I tried to return it, but their customer service was just plain awful. They didn't give me a return slip, ignored all my emails, and the whole thing was just a terrible experience.
Cool clothes
I was really pumped when my package showed up! It's tough for me to get to stores because of my disability, so shopping online is a total game-changer. The clothes I got were just what I was looking for and they fit like a glove. I had a blast picking out new outfits and I'm already looking forward to my next shopping spree!
Denim dress size issue
I bought a denim dress from this company in a Large size, but they sent me a Small one instead. I was really let down and annoyed by this mistake. To top it off, I didn't even get a confirmation email with an order or tracking number, even though I get emails from them every day about promotions. And the receipt inside the package had an order number that was impossible to read, so I couldn't generate a return label. I tried to get help through chat, but they weren't really helpful in fixing the problem.
Sizing confusion
The sizing on these items is so inconsistent! I ordered mediums, but they were way too small. I had to exchange them for larges. It would really help if they gave us the sizing details upfront for each item. It would save us customers from having to do all the guesswork and research.
First-time customer experience
My first time shopping here was great! The website was easy to use, and I liked that I didn't feel any pressure to buy anything. Overall, it was a good experience, and I'm happy with what I ended up getting. Hopefully, the products turn out to be just as good as I'm hoping for as a first-timer.
Tops too small
The customer service at this store is just terrible. I bought some tops that turned out to be way too small, and when I tried to return them, they refused. Now I'm stuck with these tiny tops that I can't even wear. It's so frustrating!
Affordable and stylish fashion items
The company has some really awesome styles and prices that won't break the bank. The online shopping experience is super easy and user-friendly. I've been getting lots of compliments on the stuff I bought and I even shared the website with my friends so they could check it out too.
Color discrepancy, return process, and lack of reimbursement
The product I got looked totally different from the colors on the website. It was a pain to return, and even though they said I'd get my money back, I never did. Honestly, dealing with this company was a huge letdown and I wouldn't suggest buying from them to anyone.
Clearance clothes
I really liked their affordable clothes because they were great quality. I wanted to give them a 5-star rating, but I had $15 in credits missing. I sent back some tops and never got one in return. My order is still pending even though they said they were out of stock.
Clothing items
I just bought some clothes from this website and I gotta say, I was really happy with what I got. The site was super easy to use, and I had a blast checking out all the new styles and colors they had. The only bummer was that the delivery wasn't super fast, but it wasn't too bad and definitely worth it in the end.
Shirts and long John's.
I recently bought some shirts, and they didn't meet my expectations at all. The quality just wasn't there, and I was pretty disappointed. I haven't even tried on the long John's yet to see if they fit well, but at least they look nice.
Two items
I was super disappointed with my first order from this website. I got a top and a light summer dress, and neither one fit me right. The quality of the material was not what I expected from the pictures online, so I felt like I wasted my money. Plus, shipping was $12, which seemed too much for just two items. When I tried to return the dress, I found out that sale items couldn't be sent back, which I didn't realize when I bought it. In the end, I only got about $20 in credit after returning the dress and keeping the top that didn't fit. It felt like I paid too much for stuff that wasn't great. Needless to say, I won't be shopping on this website again.
Review with most votes
Review
Scam company, I ordered $200 worth of clothes and had to throw every piece away. I couldn't even give them to the second hand shop because the clothing was that bad. Mismatched ... Read onBy: Ellie Velasquez