Zolucky - Overall Rating based on 93 reviews
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womens shirts
I will never order from this company again.... the worst experience ever. I am also unnerved that this company operates with China. I will not accept the delay in my order and I want responsibility.
I will call my govenor and senator with my complaint.clothes and shoes
If I could give this company a ZERO, I would. However, it would not let me. I ordered some blouses and a pair of shoes from Zolucky. What they sent me was a pile of .... I can not even explain what kind of material the blouses were made of. The shoes were hideous!!! I have seen shoes at the dollar store that were better quality than the ones they sent me. I normally donate to the Goodwill stores but this ... they sent was so bad that I was embarrassed to take it there. I tried to return them and it was a nightmare. Customer service .... There is no customer service. They wanted me to pay for shipping to return them and it was going to be almost the total amouNT of $95 that they scammed me out of! THIS COMPANY IS NOT LEGIT!!!! PLEASE DO NOT WASTE YOUR MONEY! PRODUCTS ARE NOT AS THEY APPREAR ON THE ADDS!
6 tops
I bought 6 tops that looked beautiful on the page. I buy cotton because other material causes issues. I get one extra shirt that I did not order. What I got was very poor quality and not near the sizes I ordered per charts. I could not return because they were final sale. So now I have three shirts that are acceptable- but not cotton more like cheap synthetic. The rest I am giving to Salvation Army- So I start wearing the tops. The two are polyester not cotton. I know cotton. Well the third shirt was unbearable to wear- it feels like a wool mixed with something .Itches like the dickens - even after washing. So that is shirt number 5 that is a total loss. Also the rating overall 5 divided by four is not 4.0. This is a sham company.
Ordered 4 tops and one dress
Received my items and they were all huge. Contacted customer service and requested return. Was told I would get an email approval with instructions on how to return. Had no idea I would have to return them to China (very expensive). In the email they offered a 15% refund if I kept the items. 15%! Really? What a ripoff. Never ordering from this company again!!!
Dress
I ordered a pink flowered dress that was stated as being poly/cotton/spandex and NEW. I got a cheap, plastic polyester purple dress with a hole in it! Looked to be used and returned! Seller offered a partial refund or to send back at MY Expense…TO CHINA! So not worth it! They do this knowing you can’t return it as it would cost more than the items did. They know they can get away with bait and switch! DO NOT BUY!! Would give a ZERO star if possible!
Dress and top
I’m still waiting for part of my order but what I received is unacceptable. I ordered a denim sundress that is not denim. It is blue, thin, slinky terrible fabric and it is huge. I also ordered a blue gauzy top. I ordered small but it would fit my 200 lb husband. I chatted with a service rep. I will have to send it to China or accept %15 back. DO NOT ORDER FROM THIS COMPANY!
They claim easy returns on their website with warehouses all over the world but you have to send it to ChinaClothing
The sizing from here is all over the map and does not align with the details they provide at the time of your order. Material used also appears to be not a match and I fear likely very inferior quality likely to shrink- colors run- seams twist? When asked for a return label promptly tried to buy me off with a 15% CASH offer?? !5% of spending $200 not happening so rejected. Got my return label and was advised that product would be fully inspected for wear and damage before any refund would be issued. Now for the kicker when I advised them of there quality problems they requested that I send them the details along with pics to pass along to the factory, how is it that a manufacturer does not manage there own internal Quality output going to customers?? Will I doubt I ever see a dime of the money spent refunded but NO MORE business with these folks spending lession!!
Shirts
Their shirts run very small - nice product but way small. As well, because they are a China-based company, their return policy basically defaults the buyer to just keeping the item and taking the purchase loss as the returnee is responsible for return postage, customs, other costs. Sort of a backhanded way of preventing returns.
4 dresses
Dresses took a month to arrive. The fabric looks very cheap and shiny. I ordered a small and they were all huge and very long. Emailed them to get a return label but they don't send it to u unless agree to pay shipping and duty to China even tho they were shipped from "chino", CA. Got to love the play on words here. Their other option is the will only give you 15% of you purchase price if you choose not to send it back. Oh and you also get a foreign transaction fee on your cc when u purchase. Buyer beware!
dress
I ordered a dress ..looked nice in photo...cheesy material and pattern look so cheap on dress...My return is either a 15% money back of price or return the dress back to China...quite the cost!
Women's Tops
Overall, I was very disappointed with my purchases. The items seemed priced low, but when you add in shipping and the expense to return the items, the customer is the one that is '...' all the way around. The material description of the merchandise is deceptive and the 'sheen' on the outside of the material of ALL the tops I purchased makes the tops look CHEAP! It took too long for the items to arrive. The clothing online looks so much better ONLINE than IN PERSON .... DECEPTIVE, CHEAP, EXTREMELY DISAPPOINTED. I would have returned most of the items, but the cost is OUTRAGEOUS. So long, Zolucky.....
Clothing - if you can call it that!!!
Please pay complete attention to this review! The products sold on this site are complete garbage! Do not waste your money! If you want to return an item, then you must pay to send it to CHINA even though it was shipped from their warehouse in City of Industry, CA. They don't tell you this in the return policy. They are liars and thieves who sell the cheapest clothes possible.
A Top
I was skeptical for sure. I ordered a simple blouse; looked like a lovely color and lightweight summer material. What I got was heavy hot cotton/poly blend which would be horrible for Summer in a color that wasn't even close to the picture. The fit was tiny in the shoulders, but huge in the body of the shirt. It wasn't even worth taking the time to return, which no doubt is what they expect. I will never order from them again, and have told everyone I know to STAY CLEAR.
dress
The return policy is a sham! The dress I bought was advertised as a cotton blend and the picture looked like it, but what I received was a very thin, see-through, clingy spandex dress that looked really horrible on me. I was given authorization to return it, but the only place it can be returned to is in China and UPS is not shipping to China right now. Zolucky offered me only 10% of my money back
t-shirts
Several of the shirts didn't look at all like the items that were ordered. They also stated that they were cotton. The label on the shirt said cotton, but didn't give a percentage. The feel of the fabric would indicate that there was less than 1% cotton. 2 of the shirts were fine and felt like cotton, all though they were slight see thru. Return is a joke. They do not provide return, you have pay to send it back to China. Even though ordering was easy, pricing was good, and even the customer service when we wanted to return items was fast responding; the fact that they don't provide postage for return is crazy. Overall I don't plan to order from them again.
Several tops and capris
I just received part of my order from Zolucky. I did receive several update emails saying the order was still being processed so I was surprised when some of it arrived. Package was fine however the quality of the products was not close to what the pictures looked like. And the sizes are way off. I wear a small and the small was more like a large medium. Now I have to do the return hassle. Lesson learned never again.
jewelry
I did not get my order. It might have been stolen from my mailbox. i let the the company know. I was told it was not their problem. So I lost $160 and they did nothing.
shoes
I wish I could show you the photo. I ordered 3 pairs of shoes. Over $90.00 worth. Garbage! And not even CLOSE to my shoe size. For some reason China is ... when it comes to shoe size! I can't send them back. And they disable their review section so you can't leave a review. Zolucky said they would refund $35.00. They gave me $19.00! On a $90.00 order, that THEY ... up not me! The shoes they sent were 3 different sizes. And none of them were size 8 American. If they can rip you off they will. Stay Away!
Blouse
What i ordered waa not what i received. The pictutes on the website are one thing and the merchandise that you get is another. Cheap quality, doesn't look like actual pictured item. When you try to return they give you this BS about shipping cost and customs costs to china and that it would be better to keep the item and they would refund 15%...well they can keep their $2 its not worth it. BEWARE this company is not legit. I would never order from them again and have deleted anything and everything about their website.
Shirt
The of the product in online catalog was not consistent with the shirt delivered. Returning a product is cumbersome and requires shipping it to China not California so the cost of that is prohibitive. They would not send a replacement and only offered a 15% refund. Given the obvious poor quality control and the awful return process I would be very cautious about buying from Zolucky. For myself I will never order from them again.
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