Zolucky - Overall Rating based on 93 reviews
Featured Reviews
Reviews (93)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
dress
The quality of their clothes is horrible. The dress I ordered looked entirely different from picture online. The material of the dress was of such poor quality you could see through the entire dress. It wasn't designed to be a sheer dress. Their return policy is even worse. The customer has to pay for the return to China. I would never never purchase from this site again. Lesson learned.
clothes
their phone 919 939 2544
Forgot to mention: both MasterCard and Visa have chargeback policies against merchants for various purchase problems. In the case of the s**t-... company, products not as advertised, or refunds not processed. If you make a good faith attempt to return an items and the merchant does not respond, they can be liable for the charge on your account (including shipping, since it's all just a single line item on your statement). You need to contact your bank within 2 statement cycles to initiate the chargeback process.
They sent the wrong sizes. For a refund, I was given a postal address in China even though they ship out of California. And the shipping is not prepaid. I am now reading other reviews and I now know the definition of a scam.
women clothing
NEGATIVE! This company is a scam therefore, please do not order from them! The clothing is cheap, not as advertised at all, just plain junk! I tried to return and got an email, not a return label saying that it goes back to China and we pay for the shipping along with customs costs! An absolute joke. I will be donating $112.00 worth of ... to Goodwill. Please beware of their practices.
13 blouses
Beautiful photos, terrible product. I bought 13 blouses. It all feels like cellophane. Cheap garbage. They make returning anything EXTREMELY DIFFICULT. This company is in China. They do not reply to emails. I am afraid to spend money sending it back, when they make it very clear that they can deny the refund for any reason.
May 2021
Do not even buy anything from this company! The clothes are not at all like the pictures. They are the cheapest material that looks like it will fall apart if you put it on your body. They are see through and the worst made clothes I have ever seen. Returns are impossible. After 2+ months I am still waiting for them to leave the "customs" facility in China, which I am sure does not really ever deliver them back to the company. Save your money!!! This company is a total scam.
I bought 6 items, 2 were great, one was NOT the correct item as picture showed, 2 were too small, one item has not came yet. Returns are DIFFICULT! i would not recommend this company.,
Returns are impossible!
shorts and t shirts
The worst. Chinese company that has done a good job of making it look non-Chinese on website. Clothes are of the poorest quality. Returns are impossible. They would not answer any of my emails, even when I wrote to the address given on the website for writing to about returns. Don't bother!!
Two tops; one pant
Online "Returns" does not work and emails to Customer Service for assistance go unanswered.
Shoes
Very cheaply made, essentially made of plastic and smelled terrible. If I wanted to pay to send them back to China, it would have cost $$. Instead I opted for the 25% refund (which I had to fight for). Was not satisfied with the product or customer service.
Tops, pants and shoes
If I could choose a zero rating I would. The poor quality clothing is like a shiny polyester material. Not like the photos. The Post Office told me it would cost $45.00 to return it to China! Absurd!!! There's no contact in the United States. I can see that the company is making money off of those who are not returning the items because of the cost!!! I'm choosing to give the clothes to people in need instead of paying that amount to return them. Buyer beware!!! I will never order from Zolucky again!!!
I totally agree! Buyer Beware! Poor Quality! Long ship times and packages did not include everything I paid for. They refused to refund or replace the missing items.
Dresses and Shirts
Hey! I got what I paid for! I didn't have high expectations for the price paid. I am pleased with the purchases they are as expected . Should I desire to purchase in that price/quality structure again I would not hesitate. If I want better quality I will pay more!!!
Returning your earrings! Please take me off your list! please!
multiple tops, dresses and pants
Moral of the story....you get what you pay for. Cheap clothes - look great in the photos but the quality is terrible. Of the 8 items I bought - only 2 are wearable. Too expensive to return. Will donate the rest although I imagine they will end up being recycled. And so the cycle repeats! Don't buy.
7 Different Tops
This was the WORST online shopping experience I’ve ever had!! NOT ONE of the tops was the measurements they said they were. Not one top was made correctly. 3 had uneven hems even! They were either way to small or to large! ALL were the cheapest polyester and they actually had cotton on 2 of the plastic packs AND on the labels too!! Total fraud!! They will NOT refund you 100% & shipping back to China is quite costly. Zolucky knows all of this too!! They are a rip off, fraudulent company!! I will no longer buy online after this absolutely horrible experience. It’s a total scam!! Stay away from this company unless you love cheap, unfitted, polyester!!
Dresses
Do not buy from this website!!! I bought 2 dresses they were both too small after contacting the company I was told they would only refund 25% of the order or I could take this deal "We will offer you one coupon for your next purchase, available when order is over $170, and the total amount of the coupons is $ 43.41". My original order was under $50
Blouse
Received order acknowledgement over a month ago. Nothing since then and cannot find contact information in that single email.
Amazon has raised the bar for retailers and consumer expectations. In comparison, Zolucky leaves one with the impression that it is a scam. In this era of instant communications, there is no reason for that company to not send at least a weekly status update if only to report that the order is still in progress!I was getting ready to order from this company but after ready these reviews I will definitely NOT be ordering. I’m glad I looked more into it. Very disappointing! How can tgeg still be in business?
Tops and pants
Very thin materials, sizing is wrong. Very disappointed in my order. Too difficult too return. Orders were received over a month from purchase
So glad I reviewed these comments before purchasing; I had a VERY similar experience with Annie Cloth; absolute garbage that I too donated; Reviewed that company on PissedCustomer; damn liars over in China. Don't buy anything offered up as a pop up in your online feeds; just don't.
Scam company! Do not buy from them! They are a total scam company! I cancelled an order and never got a refund!!! BUYER BEWARE!
World map shirt
Ordered a medium which is very small. Only way to return is ship to China!! And I pay shipping. Must be done within 7 days but the site warns item must go through customs and could be expensive to return. Duh! They offer 15% alterations but it’s already too small. Horrible. The countries are chopped up on the sleeves. Do not use this site
2 shirts, 1 t-shirt, 1 dress
General: The fabric is horrible, looks like a cheap nightgown. I would be embarrassed to wear these items in public in the US. I'm sure their return policy will be a ridiculous rip-off, do not waste your money. The stuff looks cute on line but you will hate it. The clothes have no shape whatsoever,
The two shirts are not even close in color to what their website shows.
A dress looks nothing like what is pictured, it has as much shape and style as a plastic garbage bag but longer. Like a shapeless nightgown. Would never wear it!
T-shirt is pretty color like the photos but in photos it appears to have sleeves They are more an extension of a long shoulder seam and leaving an arm hole large enough to see my entire bra.
The quality of these clothes is not good. I spent $90, too bad I didn't read reviews. After over a month since ordering, what a total 100% disappointment.Dress and pants
Awful cheap material. Size was so big a pair of capris was resting on my shoes. Dress was the same. This was a small. Was planning to send back but see you must pay for return shipping which is in China. Cost more that article ordered. Don't buy from here. Not worth it in the end .
This company is a big scam; the clothes shown are very different than what was shipped to me. The fabric is crap, actually stinks like chemicals, and not constructed like clothes shown. I lost my money, but it is the scam which they perpetuate, WHICH REALLY ENRQGES ME. I AM FILING A COMPLAINT WITH THE ATTORNEY GENERAL IN THE STATE OF MASS
Totally agree, big scam, ripoff! I am also gong to file a claim with my state agency that handles this type of thing but also whoever it is on a national level that might control this which I believe is the FTC: "The Federal Trade Commission (FTC) is the main agency that collects scam reports. Report your scam online with the FTC complaint assistant, or by phone at 1-877-382-4357 (9:00 AM - 8:00 PM, ET)"..I paid thru paypl and will ask them to refund me and make a complaint to them about this vendor. Fraudulent company. The send you stuff that s complete garbage. All these reviews are completely consistent in this. DO NOT BUY FROM THIS COMPANY!
shirts
I ordered a handful of shirts and will keep some. I have not successfully been able to receive anything from the company when I email about returning the 2 items that I don't want. I have tried 3 times and am frustrated how it is not easy at all.
Review with most votes
Review
Scam company, I ordered $200 worth of clothes and had to throw every piece away. I couldn't even give them to the second hand shop because the clothing was that bad. Mismatched ... Read onBy: Ellie Velasquez