All reviews of lisa
Review about: Spotahome
Rental property manager recommendation
Working with Hollie as a property manager has been amazing! She really knows her stuff and works hard to make sure both me, as the landlord, and my potential tenants are happy. Hollie goes the extra mile to keep the tenants happy and the property in tip-top shape. She helped them find the perfect room, making sure they have a great experience. Her communication is on point, and she's always quick to deal with any problems that come up. I definitely recommend Hollie as a property manager!
Review about: MacBack
MacBook Pro sold at MacBack
I just sold my old MacBook Pro at MacBack and it was such a breeze. They gave me a really good amount of money for it, way more than I would have gotten anywhere else. It was such a relief not having to deal with the whole headache of selling it on my own or worrying about getting ripped off online. I'm super happy with the service and definitely recommend MacBack to anyone wanting to sell their old devices.
Review about: Smile Makers
Purchased item never received
I bought something from this company and man, I was so let down when it never showed up. I tried to get in touch a bunch of times, but they were terrible at communicating and I still don't know what went wrong with my order. It's really annoying to shell out cash for something and not even get an answer or solution. I sure won't be giving this company my business again after this mess.
Review about: FSJshoes
Shoes
You cant return shoes. No matter what ... one of the shoes were damaged. The website directs you to an email address to request a return and they NEVER respond. Plus for China they are very over priced.
Review about: Stand Up To Cancer Shop
Su2c hoodie and stand up for my mom hoodie
I am all for supporting cancer, by all means, please keep on donating. I ordered two hoodies, one for my mother who has been battling cancer for 8 years and one for me to support her. Everything seemed okay until I realized I haven’t seen my order yet. I checked the tracking number that was given and it was invalid. I responded to the email like it said to, nothing. I waited a couple more days and sent another email. Again nothing. I found a phone number and was able to get help. She sent me a new tracking number the next day. It arrived when it said it would but they weren’t the correct size I ordered. I really tried to have a positive experience because it did arrive on my doorstep, but after seeing the order wasn’t even correct, it was disappointing.
Review about: Vevor
3 Vevor Marine Carpets
I ordered a light brown and two gray marine rugs. I received a pinkish and blue rugs instead. I've requested Vevor to send me return mailing labels for three rugs that I do not want due to the color not as described which I've been getting the run around for two weeks. I've been on multiple Vevor Customer Service phone calls, online chats, and emails through my personal email and through their website. I had to upload a photo of the rugs, which was difficult to do, but I manage to finally send photos to Vevor. I had one representative state I was getting a full refund and not to worry and another representative made an assessment at 2 am on July 20th stating the rugs "actually the color your received" offering me to keep the rugs and they would credit me $75. I want to return the rugs so I can get a full refund. The Vevor website promotes a "30 day-No hassle returns," and all my requests to get return mailing labels sent to my email have been ignored. I DO NOT want to keep the rugs for a $75 credit! I want Vevor to send me a return mailing labels for the three rugs, so I can get a full refund! Again, I do not want the rugs, I want return mailing labels and a full refund. I have no use for the three carpets. I'm tired of getting a run around for two weeks now by the multiple chat customer service communication, emails, and phone calls. Big time return hassle. Do not order or you will be so sorry you did! The shipping is very fast and the carpets look like they are great quality, but trying to return because the color description was completely awful, and getting a return mailing label is such a hassle that I've been trying to get for two weeks has been draining!
Review about: ZAPAKA
Two gowns totaling $250
Dresses are lovely, but this company will not work with you on returns. BTW, they are located in China, which means the cost to return will be more than the cost of your dress. They sure don't mention that on the site, do they? Beyond that, conversing with customer service will drive you mad - they will ask the same questions over and over, they will take days to respond, they will act like you haven't already send then the information they need, they will act like they can't find your order. This co. is a scam - they lure you in with lovely gowns, then force you to keep what you have purchased. Look elsewhere, this place is not worth it.
Review about: Pistons 313 Shop
Coat
I have been trying to get through on the customer service line for a week. I am on hold and when I get to number one in cue, it says no one can help me at this time and to call back, then I have to start all over. I can’t imagine it would take 40 minutes when I am second in cue. It takes forever for someone to respond to an email also and when they do respond it’s a generic respond with no information. This is the worst site to order from and so frustrating.
Review about: Violet Vixen
Purchased clothing
Horrible. Placed my order on 12/3/21. Received confirmation. and then absolutely no communication after that. Today is 12/2121. I have emailed them 10 times by now and even used their what seems to be fake chat outlet. no response there. Obviously this is a fake site and they don't conduct real business-just take your money.. DO NOT ORDER FROM THIS PLACE YOUR MONEY WILL BE STOLEN.
Review about: Soulmia
Hoodies and tshirts
Great items my daughter loves. Excellent communication from customer service when an item was delayed.
Review about: Athena Club
Starter kit, shaving cream
Never received my shaving cream. Unable to reach customer service. Broke during my third use. Next to impossible to cancel.
Very dissatisfied and DO NOT recommend.
I wonder if this even gets posted?Review about: Girotti Shoes
I ABSOLUTLEY love my shoes.
They are perfect. They are the exact color and everything I wanted - sooo excited.
Review about: Piercing Pagoda
Gold hoops
I was super undecided when stopping by Piercing Pagoda but after the manager approached me and I saw how personable and friendly she was I looked and found a beautiful pair of gold hoops. I had awesome customer service and will be shopping again because of her.
Them girls try not to give Your money back and CZs fall out and they put there own prices on that cheap ... plz don’t buy from them you’ll regret it trust me!!!
Bought 3 pairs of gold huggie earrings. Within a shirt amount of time they were all bent out of shape. Turns out the gold is hollow. Terrible quality. Do t waste your money.
Review about: Axiology
Super Fan Pack - Balmies
Products arrived damaged in packaging. According to their customer service rep there is no way damaged products were placed in the box, but it's apparent that these were not damaged in transit. Not impressed with customer service at all. Products are great, but their customer service could use some work. I wouldn't recommend buying directly from axiology.
Review about: South Bay Board Co.
6' Guppy beginner Surf Board
Bought this board for my daughter, she loves it! Got free shipping and a free board sock of choice! Couldn't be happier. :)
Review about: Zolucky
shorts and t shirts
The worst. Chinese company that has done a good job of making it look non-Chinese on website. Clothes are of the poorest quality. Returns are impossible. They would not answer any of my emails, even when I wrote to the address given on the website for writing to about returns. Don't bother!!
Review about: Sparklane
Initial ring
I ordered an initial ring from this company that was supposed to be 18k gold plated. Firstly the item took an outrageous 3 1/2 weeks to arrive. Upon arrival it looked like something you would get out of a gumball machine and it started to turn on day 2. I seriously don't know how this company is still in business they don't even have a telephone number. I won't be contacting them for a replacement because I don't want anything from this business they obviously aren't ligitament and sell fake jewelry.
Review about: Hurela
lace frontal wig
Hair is so soft and beautiful! The curl pattern is really nice and the hair is nice and full. Definitely recommend this wig!!
Review about: MissFox Fashion
a black swing dress
I love it! I wore it to a formal event with my mom and everyone wanted to know where I got it. I suggest ordering at least a size up though. I normally wear a XL and went with a 2X due to other reviews.. and just to be on the safe side. However, the fit is perfect.
Review about: Zolucky
Two casual tops, two linen pants, one dress
Arrived smelling musty. Fabric tissue-paper thin, one garment with a hole, wrongly sized, extremely poor workmanship.
Request a return and they give a Guangzhou, China address. The shipping costs more than the order. They offer a 15% refund to resolve "sizing issues" if you prefer not to return the items.
THIS IS A SCAM COMPANY!!! Dispute the charge with your credit card company and watch your statements for unauthorized charges!!!Review about: Clevguard
Android Kids Pro
fman29-03-2021
As of 3-28-21 I'm getting no service on target phone. It started around 10am with GPS pinged only in Turkey and no access to anything else. I'm 1.5 months into my 3 mo subscription and really upset. I tried multiple times to reset my phone, but I can't log in very easily anymore, takes me up to 7 or 8 trys just to get into the email now. Then once in sometimes it says active then not active. Sometimes it says everything is turned on, then it says nothing but GPS & WIFI is on. I can't view my profile info, like I've been deactivated, but I'm not....All this over the entire day today which is Mon 29th of March. I tried to send emails for help and they don't go through- times out, same with trying to log in- times out error pops up. Would be really nice to speak to a live person to trouble shoot instead of waiting 24+ hours for just an email and then playing email tag over several hours. Have never been able to record calls, and other features that are supposed to work don't like capturing calls, not all numbers are captured many aren't as well as texts. Starting to feel I got duped into wasting my hard earned money on you guys. So far all I'm seeing are negative reviews and that's very concerning.Yes I hate this email tag garbage. I'm demanding a refund, I think this isn't even an American company it's UK. It's a safety issue for your kids and it's not even showing an accurate location. You expect accuracy with something like this. Same as the last app I tried, useless.
Review about: Helloice
Chain and bracelet
The color of the bracelet changed from gold to silver after 4 days of using it so I didn't use the chain at all! I sent them a picture of it instagram and they seen it and didn't reply to me! I also sent an email and after 1 day still no answer...
I had the same problem with the chain and bracelet set contact messages and emails and have had nothing back
Review about: HottPerfume
Perfume
It’s been a pleasure shopping here. Very grateful for the speed and price
Review about: Amaryllis Apparel
Clothing from wharehouse sale
Amaryllis took over 15 days to ship my order, After numerous emailed and dm’s sent, I was told my order would ship in 48 hours. This turned into 8 days. After finally receiving my order an item is missing which I’ve paid for. No notification was given. Waiting on a response email now...
I'm having the same problem. I ordered stuff from their warehouse sale the beginning of February 2021 and I have yet to receive anything. I sent an email and they responded that they would have it shipped in 48 hours. That was this past Monday. It's now Friday and I haven't heard anything else. I sent a second email and now they have stopped responding all together. I hope this turns into a good story, but for now...
Same thing happened to me! Ordered on Jan 28, received shipping notification on Feb 5. Label was created but the package never made it to UPS. Was told that they would ship within 72 hours and they were so sorry. Nothing shipped until Feb 17. They stopped answering my emails and did not notify me that my order have finally shipped. Found out from the Shop app
Review about: World Pet Express
Revolution for kittens
Waiting a ridiculous amount of time for my order. I asked about returning because I needed the product yesterday and told no returns. So I'm out 63.00 and have to purchase it elsewhere because I needed it when they said it would be here. No tracking information, just so happened to ship the same day I called the 1st time. My 2nd phone call was as unproductive as the first accept this time is sounded like lady was cooking and I hears chickens in the background. So stay clear of this so called busineas
Review about: Jackie's Chocolate
6 month choc subscription for Xmas gift
I placed an order as a gift for someone and it never showed up even though tracking info said it was delivered. I contacted customer service & they were awful. They told me to submit a claim through route but they would not give me any further details on getting a new gift out to the intended recipient. When I told them that I wanted to cancel my order they sent me an email from their “legal department” threatening to sue me. Are you kidding me? Worst customer service experience I have ever dealt with. I will never purchase from this company again & I will make sure to post this review on all media outlets.
Review about: MenoLabs
Menofit
I have been so dizzy since I started taking these. Other than that, I love them!! I have taken them for a month and just started feeling dizzy this past week or so. Any suggestions? Maybe take one instead of 2?
Stacy NorrisI am surprised that no one has reached out to you or the other two on your question about feeling dizzy. If they are going to advertise a product they should at least give you a response to why you are feeling dizzy taking their product. Most formulated products have some side effects, but feeling dizzy you might want to find out with your doctor if it's safe to continue with this product. I wish you luck!
I see that they respond to every questions and query on Facebook. Maybe they don't check here. I would call or go on FB.
Customer service is always available via our CS team at [email protected] - There are no stimulants in our formulation. However, it is best to always consult with your doctor to determine the cause of any symptom as women experience so many different things during perimenopause and menopause.
After reading these reviews, I’ve begun to regret my purchase and I haven’t even received my order yet.
Review about: CoEdition
Fall Dresses
I think this is my new favorite shop. I forgot to add a coupon I had when ordering and when I called, Bianca quickly adjusted the price for me. She was very nice and for that I will be a repeat customer. My packages arrived in a few different shipments and I like the quality of the dresses I got. I needed some new fall clothes and was really happy with the selection as my style changes a lot. The fit was true to size and I did return one but had no issues there.
Hi Lisa, thank you so much for your feedback. I am thrilled to hear about your amazing experience with us. Glad to have you in our CoCommunity, and please let me know if I can assist with anything! Best, Lola
Review about: ShopVIDA
4 pack masks
I did a lot of research and ordered from several different companies, but these masks are my (and my family’s) favorite. I love the adjustable ear loops, the nose wire, and filter pocket. Material is comfortable and breathable while protective. I have a smaller face and my husband has a larger face yet we both get a tight seal from this mask, which is very important. This is the only company I will be reordering from!
Review about: ShopVIDA
Masks
Best masks out there! I ordered masks from 8 different sites in a frenzy to get something wearable. All the orders took quite a while to arrive, though VIDA kept me apprised of the delay. Once I received the VIDA masks, I was sorry I had ordered the other ones. These are perfect. The material is soft and breathable, the adjustable loops make them perfect for any face size, and they wash like a dream. Don't hesitate to buy them.
I love the masks. With the filter, they will be very comfortable. Happy to help VIDA.
Review about: beachsissi
One piece swim suit
I ordered a swimsuit during the first week of June and paid for expedited shipping. I was supposed to receive my package within 6 to 10 business days. It is already July 2nd and it's been about a month since I ordered it but I have not received it. I have emailed support twice already and both times they responded the same way giving me a tracking number and saying that I won't be able to track it for a few days still.
I'm in the same situation, I ordered the last week of May and still nothing. My only way to communicate with the company is via email and they give me the same response that you get, a tracking number that has no info attached.. Will never order again.
Same thing as everyone else. I ordered mine around June 15 and still nothing. Email response is the same as everyone else. Order has shipped and as soon as the items getS to America i will be able to to track packages. I fear I will be keeping everything and no returns will be possible.
Review about: beachsissi
Swimsuits
Ordered 2 suits. They didn't for right. Wanted to return but cab only serve it to China which will cost me $35. Not worth it. Never would have ordered had I known. Waste of money
Review about: Cubcoats
Cubcoats masks
I ordered 2 months ago and still haven't received my order, I've been continuously harassed by the owners of this company and called names. I had to block them from emailing me. Worst company ever!!!! They need shut down
I have ordered and it’s been more than a month . Not received my order yet . They are frauds and will delete your comments and feedbacks from their instagram page . Don’t buy anything from this company .
Review about: Couture Look
swimsuits
I placed my order on May 9th and still haven't received my items. They did however charge me right away for the items that they haven't yet shipped. (Companies usually don't charge for things until they are actually shipped, a pending auth yes but not the actual charge yet). I emailed customer service to get a response a week later saying that they had to cut back on staff due to co-vid and haven't had enough people to ship out the orders. They shouldn't be taking orders if they can't ship them. I have a feeling a lot of customers will be dissatisfied. The best part is of course that they have no phone number for customer service, you have to email. Only tried this company as it was advertised on Brads deals and some of their swimsuits were adorable. Never again! I'll probably never see my order.
Review about: Grapeswine
Case of wine
The customer service at this establishment is abysmal. We ordered a case of wine in November 2019, it is currently May 2020 and we have not received the wine nor a refund. We spoke with customer service many times and finally they promised a refund via a check by mail. No refund has been received. I would never recommend to buy wine from this website because they will take your money and never send you your order.
I can’t believe I fell for it twice. After the first time I disputed the charge with AMEX and was refunded. Then I get a sales call from Phillip about how everything has changed and how much trouble they had with their shipping company blah blah.. I called to check on my order that was past the 10 day shipping, “we’re checking on it” Not waiting. Called AMEX, disputing the charge, canceled the order, not that it would matter. DO NOT ORDER FROM THIS COMPANY. THEY ARE EITHER A SCAM COMPANY OR THE MOST UNORGANIZED poor excuse for a company.
Review about: Lemonade
renters
Do not expect to claim with them.
Though very cheap, it's a shame to call this 'insurance policy'.
it's at most, a way to satisfy your landlord.
We had an incident, their agents(multiple agents) use lame excuses, made up stories, and fine prints to deny a claim.
They will waste your 4 hours to put an initial claim, and another 4 fours to get inspections and reports from certified 3rd party then deny you based on some fine print, and based on ' weather condition on the day of inspection' instead of day of the incident. i thought they were joking at first, but now i think they are indeed joking, calling themselves insurance.I agree 100% with Mike. This is just a way to satisfy your landlord but it is not an insurance company. They will not pay your claim unless they feel like it.
I was seriously thinking about this for my homeowners insurance but after reading this I cannot chance it.
Glad I decided to do a review before buying. They say if it sounds to good to be true, it probably is!
I had a renters insurance policy, I had an Ipad that got broke due to a guest in the property. They will not approve any claim due to the fact it was someone else that did it, so now I'm out 600 on my ipad. they gave me some excuse that was not made clear! its good to know, someone can enter my apartment break everything and they wont do anything.
This is renters ins. It does not pay out for broken or lost items. It does pay out for STOLEN items. If you wanted ins for your Ipad you go to Squaretrade or when you but the Ipad etc it asks you if you want a warranty. This is what you use to claim a broken item not renters ins. No ins co that I am aware of pays for lost items
Please cancel my policy.
Thank you
Craig Huff 160 elmer cv kyle, texas 76039It does pay for broken items if broken by a covered peril. Negligence of a permitted user or guest apparently isn't a covered peril, but if a burglar broke it, I bet it would be covered. If it broke because of a fire, it would be covered.
A warranty doesn't cover breakage; it covers defects in the manufacturing (which might come to light because the item stops working during its normally useful life when used as designed).Review about: Alpha Defense Co.
Alpha Defense 5 face shields Jan. 2019
For those of you whom have ordered these in 2020, I would recommend that you be patient. Like most companies globally, I’m sure that they are overwhelmed, and short on staff. Please give them some time to prepare and send your orders. I do not work for the company or are affiliated with them in any way, it’s just that our society has become so use to life being instantaneous. Years ago we were use to waiting “8-10 weeks for delivery,” of products. Calling multiple times and sending multiple emails is only going to bog them down more. PLEASE STOP. Put yourself in their shoes for a few moments. I assure you that this is a REAL company with real products. I encourage you to read my personal review of the Alpha Defense company and their products.
I ordered these for their versatility, as well as to keep my head warm. I have Trigeminal Neuralgia, and the slightest breeze can put me in agony for days. Because I get so many nerve blocks and injections, my head is always cold, so I wear these in the house, as well as to sleep. It’s the perfect weight, the material holds up well during numerous washings, and the colors stay bright.Made in China???????
well looks like everyone on here pretty much got scammed . Good marketing by advertising on IG and FB to get people to believe in this . Ive been calling and emailing... nothing, i work outside and i ordered these timely and for a reason... I NEED MINE ASAP!!!
oh yea and not to mention, i live in Ft. Lauderdale. i can just come get mine. Thats 15 mins away!
I believe everyone is affected by this pandemic but, if youre short on staff or if the company is out of operation why do you still take orders? Why it doesn't explain before your purchase that it might take more time than usual to delivery. Why wait until you placed your order, then make you pay then right after ohhh it might take up to 30 days to received it. Then after that ohhh there's no one available to contact, call or chat but, im surely going to take your money.
I NEED MINE ASAP TOO!!Quick to take ???? THEN say "oh, by the way, your order might take longer than 2-5 days"
All reviews are horrible. Facing the fact that I got burned by some scumbags feeding off a pandemic.. Wish I read reviews first!! My fault ..Yeah this product come in from China, we have to wait 30 days , but went you go to the website they said 5 to 7 days and they get your Money immediately
It's Obvious that SA Fishing Co and Alpha Defense Co are the same company. I'm just hoping it's not a scam, I already realize they are made in CHINA. I wish the company would just communicate and advise on the reel order status. I understand the current delivery situation and extended time with products. I would at least like to know that this is a legit company, legit sale and feel like a valued customer. Please communicate!!!!!
I just ordered some. Website said up to 30 days which i thought was reasonable considering the demand and getting the material. I hope its not made in china because it says that its veteran owned
I've ordered from SA before. It's not a scam. Just taking longer because of the pandemic
Ordered. 4/3. Came in the mail today. I ordered 5 different designs that were available. Got 5 plain black face shields today with a card stating it’s not what I ordered... absolutely no communication saying that they were out or that they couldn’t send what I ordered. I never would have ordered from them if I knew this would happen. I try and contact customer service and I am 100+ deep in the waiting list and it’s not moving.
Could someone go pick my order up and ship it to me? I will Venmo the money to you. This is a joke.
Ordering 5 ⭐️
Pricing 4 ⭐️
Shipping -5 ⭐️
Delivery -5 ⭐️
Customer Service NONEXISTENTi was excited to finally order these face shields. i ordered them on March 30. today is April 21. i haven't received an email since April 4th saying that it'll be 7-10 days before i get a tracking number. I've been trying to LIVE CHAT then for almost 3 days. the live chat starts at 99+ and i've been through it 6 times. got glendy or a gwendy to answer but after them asking how they can help me there was silence for 20 ish minutes then a message saying that the store is closed and showed me their operation hours. everyone is telling me to give up, that i got scammed.... i'm starting to believe it. this company is horrible.... pandemic or not.... i will never order from SA or AD company again. i will advise everyone to do the same.
I finally received my order but none of the eight items were what I ordered. The packing slip that came with them stated exactly what I ordered. I just received totally different mask plus no decal. Totally unsatisfied and would like to return but no one is responding to my emails. Zero stars!!! I’m pissed!!
I placed an order february 27th long before the pandemic and still not have received it...tried the live chat messaged them on facebook i feel like i got screwed
Finally got my order, and 3 of the 5 are right and the 2 , I wanted the most were subbed out, I’m upset
Order 4/5. Package sitting in same location since the 4/17. Can't get thru to them. Waited 2 hours in the cue. Then they said, be right back. 2.5 hours later. disconnected me. Filed dispute with credit card company. Looks like a scam to me.
We put in an order and paid for it over a month ago and got a cpl emails, which has seemed like enough to string you along. Your order is ready you will receive an email in a cpl days with tracking info. That was about a week ago. No problem taking your money, but no hurry getting your product out....
I get things are slower because of Covid 19, but this BS. I ordered mine on April 4th. It finally shipped on April 18th and won’t get here until the April 27th. I also ordered some items on Amazon on April 15th, and have already received all items. I think it’s because the company uses DHL to ship. My tracking says my package has been sitting in Raleigh for two days!! Raleigh is literally two hours from me!! And I have to wait another three days!?? Last time I will buy from this company, maybe if they use another carrier for shipping, but probably not.
Ordered 5. None of the designs we ordered were the ones we received. This wouldn't necesarily be bad except that I have all boys and these were cheetah, rainbow, and zebra print. I am on the non-moving, "99 people in the queue" chat, phone closed, and the email address non existent! "We will make it right" doesn't quite cut it.
This was written by a staffer for sure. There is NO EXCUSE for labeling items "Sold OUT" on your website when it is not in stock and waiting to be shipped from China or God Knows Where? Sending me crap overstock I didn't order without asking is a scam pure and simple. What vet would do this to another Vet?
Huge delay. Bait and switch. I have 5 designs I didn't order. I'm willing to get a trading post going. Live in CO
I got mine finally and none of the designs I ordered were what I received. Not even the correct decal !!! what a joke, can't call call them, can't email them...only a dam chat that puts you at 99 and you sit and wait forever for nobody or not even a freaking robot to speak to. I wish I would had done my research first but you know do to this virus and all I just bought them because I needed them since I work outside and my job is very active and moving around...what a scam
I've been reading everyone's post on here, so I won't waste anymore time trying to get my order CORRECT! I too was #99 in line to chat w/customer service, 2 out of the 8 I ordered was right, the others are purple, outerspace crud etc, I waited patiently for the shipment, but their covid 19 excuses no longer work, we all wouldn't be ordering so many if it weren't for covid 19, don't get screwed like the rest of us, don't order from this Co.
Bait and switch at its finest! Blocked my phone number and live chat? What a joke, bout yo speak with my bank about a charge back! Scam alert!
PK 20-04-2020
Ordered. 4/3, came in the mail yesterday. I ordered 5 different designs that were available. Got 5 completely different than what I ordered with a card stating it’s not what I ordered... absolutely no communication saying that they were out or that they couldn’t send what I ordered. I never would have ordered from them if I knew this would happen. Not one was correct! 99 deep in the waiting list and it’s not moving so I think I'm going to try my luck going thru Paypal for refund. I knew from the reviews this was risky, but I just assumed they wouldn't come, not that they'd just grab any 5 and mail them out.[Order #ADG4-1170588] (2020-01-30)
By the looks of things my order seems a lost cause. I placed my order on 01/30 and other than an email confirming my order, I received another indicating order was inbound without a tracking number. Tried live chat and calling them, which lead to zero results in chatting with anyone. It's been well over 30 days. I don't want to give up my hopes, but this seems like a scam!Ordered back at the beginning of April still haven't heard anything they changed my address from pa to fl can't get ahold of anyone chat says 99 in queue every time I get on call voicemail is always full haven't got a tracking number HELP
Hello put my order in on April 16 20 still haven't heard anything but they sure did take my money
ORDER NR ADG4-1253463
DATE 2020-04-03
I bought 8 face shields, delivered on 2020-04-27. All the horrible prints, none of which I chose on the site. They did not warn that they would be changing all the prints. I try to contact by phone, by chat, but nothing. This company is a fraud. For sure, buy the manufacturer as cheaper prints, which are horrible, like which are not advertised on the website. Advertise as prettier, that for sure or manufacturer has a value above, and then Alpha Defense, delivers these crap. UNTIL THEY ATTEND ME I CONSIDER THIS COMPANY A FRAUD.Same as everyone else. Ordered, and after completing order it says could be 30day delay. Finally get it and it's totally wrong. Not one item I ordered came. {Also order an 8-pack, and only recv'd 5-total; and again all Wrong!
My order finally came in, no big deal for taking some extra time because of the China Virus. The big thing is I tried cancelling my order well before they were shipped out and could not under any circumstance reach anyone. I was not surprised to find that my order did not contain one of the 4 out of five facemasks I ordered. The only one they got right was the mystery face shield. They pride themselves on customer service but provide no viable way to reach them. Oh and the reason it takes so long to get your order is because the product is made in China and they probably ran out due to demand. Could not replenish stock quick enough to maintain filling orders. So to those shopping for this type of product ... my advice take your business elsewhere.
Not happy no response sorry should have reserched!
Has anyone sent a complaint to BBB? I have
So far no response from this company what so ever. Using our current pandemic is not an excuse for this company's lack of professionalism. From just reading these reviews, they are liable to a class action for fraud ( bait and switch), breach of contract, and professional negligence. Unless they correct their shortcomings, they will find themselves in a worse situation.
As for the statement of how years back one had to wait 8 to 10 weeks for items? That was when people and businesses relied sole on hand written orders and mail (No computers involved) as a form of communication.
Patience is a virtual but under current circumstances, daily or weekly updates on your company's situation would be more beneficial.All out of patience with these people, over 2 weeks no tracking # no shipping update. of course you happily took money ASAP. waste of time with the live chat option, twice I've waited over 2 hours only to be disconnected. I'm ready to turn this over to my bank and let them pursue it as fraud. It would be very easy to text/email customers with updates. not being upfront about your practices makes people wonder.
It's a business and if you want customers to return and or be happy, you MUST provide a reasonable service. It isn't about being patient, it's about backing up what you say. PS: They've removed email and phone number from site. UGH! Never again!!!
"Because SA Company owns its own manufacturing facilities (all in Boca Raton) and sells completely online, it is able to sell at better quality and more affordable prices than competitors, the company says."
Made in China? Already regretting my order.BAIT AND SWITCH...... And I thought I was the only one. Take your money and give you something you don't want. Other businesses give the customer what they ordered, not here. time to contact Better Business Bureau
I placed an order on 4/17/2020 and am in the same boat as everyone on here. Zero communication but the money was deducted in less than 12hrs. I have been trying like others and have come up empty until today. I know where all the orders are. They were given away to the local community of Boca Raton, FL. Search SA company and you will see several articles and news clips from 4/15/2020 and 4/16/2020 showing the have away 10k of the face shields. I know they thought they were doing the right thing by donating them but don't screw with your paying customers and be honest on your site. Hey, we have away all our inventory to help our community and will let everyone know when it is back in stock. I'd still like my order and not substitutes. I can wait another month but if I do not get communication, the charges will be reversed.
It's more than a month and still did not get my order. I placed my order on April 7th, 2020, and I did get it yet. They send me a track no. without any update since April 27th, 2020 " waiting for the package ". I tried to call them but their VM is full, and no one reply on their live chat. Very bad customer services, and I'm very disappointed.
Been waiting since March can't even get through to get a refund and they say they are working 24hrs a day 7 days a week
i have filed a complaint with the attorney general of the state of Florida
please do the sameSounds like we got scammed too. Ordered masks over a month ago. I've emailed 3 times now, no response. My husband is a Marine and the whole reason we ordered with this company is because they said they are veteran owned. Shame on you for scamming people during this time. We won't be this dumb again with this company.
Not happy with made in ???????? Bullshit. Thought I was buying and supporting ???????? company.
Alpha Defense Co. is a scam. They took our money and don’t deliver product. I’ve tried numerous times and methods to get info and I get absolutely NO response. I should have done research on this company before I even bothered with them. Plus reading these comments to see that this is a Veteran owned company ordering from China. If this was a veteran promoting USA products then I would be sympathetic. This company is a joke
Took over a month to get my face shields ---didn't get the exact designs I wanted and the pattern is NOT ON BOTH SIDES OF THE CLOTH (the inside) so when you fold it around, no pattern there! I'd return what I ordered however, I just don't want to bother with this anymore.
I ordered in 4/15/20. Still no response tracking number. Blocked me on Facebook cause I say scam don't buy. Chat online doesn't work. Take your money in minutes and your done
I wore this once and now there is a chemical smell and taste in my nose and back of my throat.
DO NO BUY!!!!! Impossible to reach, voicemail full, chat doesn't respond, no email to reach them.
They also sent me the wrong items...
This company needs to be sued, I am happy to spearhead it.
If #Covid19 was a company, it would be called Alpha Defense! Bunch of clowns running a disgusting company!!!Worst service ever. poor excuse of no phone lines, have the team work from home, correct the orders that were sent wrong. Chat lines say hi, give them the order number and the error they split.
That person who wrote that be patient obviously works for them.
I've ordered several things from Amazon and E-bay weeks after I order my stuff from here. Received all of them in less than a week. It's been over a month now and I keep getting the run a round from them. 3 times they told me I would have it within 24-48 hours. Still nothing!!!Ordered about a week ago. Never even received a confirmation email. Been trying to get ahold of them for a week. Nothing. I have a feeling I was scammed.
placed order, but did not receive anything. completely scammed.
Review about: Getnamenecklace
Necklace
Took a month just for my order to get to me after they claimed it’ll be 2 weeks, terrible ass service. If i could give them 0 stars I would.
Review about: Xcoser
Halo 3 ODST Helmet
I search for the Halo 3 ODST Helmet in many places but none meet my requirements. Then I encounter this on m.xcoser.com. They are original and the price is reasonable. Then I decided to give it a try. When I received it, I'm very surprised by the quality. I higely recommend it.
SAME experience! Avoid ordering from this company!