Lemonade - Overall Rating based on 36 reviews

89% Would buy here again




Featured Reviews

Most relevant positive review

  2024-04-24
Pet insurance
I really like this pet insurance, it's awesome! I got it when my puppy was young and I'...Read on
Beer

Most relevant negative review

  2024-05-23
Renters insurance denial
My experience with this insurance company has been terrible. When my apartment had a slab leak th...Read on
georgette

Review with most votes

  2019-10-30
Homeowner insurance
After reading their policy (called policy 2.0), I was convinced. Love the way they explain their ...Read on
Grace

Reviews (36)

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    Renters insurance denial

    My experience with this insurance company has been terrible. When my apartment had a slab leak that needed a lot of work and left me without water for days, Lemonade denied my claim because the leak didn't come above ground. Even though I've been paying premiums for almost 7 years, they wouldn't help with the repairs, so I had to pay thousands of dollars myself. It's really unfair and feels like a scam. I recommend looking for a different insurance company that you can trust.


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    Pet insurance

    I really like this pet insurance, it's awesome! I got it when my puppy was young and I've had to use it three times already because she gets sick occasionally. Sending in the paperwork for my claims was really easy too. They approved them all quickly. I love that I can do it all through an app, it makes everything much simpler. I definitely recommend checking it out if you have a pet!


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    Quick and efficient payment process

    The mobile app was so great for handling and paying for my order. I was really impressed by how quickly everything got sorted out and finished up.


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    Dog vet bill insurance claim

    Oh my goodness, I've had this insurance company forever but never had to use it until my poor dog injured his leg ? I was stressing about the vet bill, but then I realized I had insurance!! I filed a claim and they approved it super quickly, like, within seconds, and the money was in my account the next day. I was so surprised. Lemonade really made it simple and quick for me! I'm incredibly grateful for them ❤️


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    My pet insurance

    I've had my pet insurance for about 2 years now and I have to say, I really love it! They always get back to me really fast and keep me updated on everything. I would definitely recommend this pet insurance to all of my friends!


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    Vet visit reimbursement

    The customer service at Lemonade was excellent! I contacted them to get a refund for my dog's vet bill and they were really quick and helpful. I got my refund in less than a day without any issues. They did a fantastic job!


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    Claim filing process

    Filing a claim for our pup's neuter and microchip was a breeze. We submitted the claim in the evening, got approval on the same day, and had the funds in our account within 24 hours. It was our first time doing this, and it was super easy. We can't say how it goes for sickness or injuries, but for routine stuff, it was pretty smooth and fast.


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    Pet insurance claim satisfaction

    Lemonade has always been a lifesaver for us when our doodle is feeling sick. The process of submitting a claim is simple and the team is so understanding and kind, which really helps us get through the tough situation. We're so grateful for the support from the Lemonade team!


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    Pet insurance claim reimbursement

    I had to bring my pet to an emergency clinic over the weekend because of an injury, but I was so grateful to have pet insurance that helped pay for everything. Even though it wasn't our usual vet, the whole process was smooth. They did all the X-rays, checked my pet, and gave us the medicine we needed without any issues. Luckily, it was just a small strain. I sent in a claim and was happy to get my money back quickly. I am really happy with how the insurance company handled everything.


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    Vet insurance claim

    Lemonade insurance was amazing when I had to file a claim for my pet's vet bill. All I had to do was hop on the app, start up an online chat, and send a quick video and picture of the vet receipt. And would you believe it - within an hour, they had already put the money back in my account. It was a super easy, smooth, and stress-free process from start to finish.


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    Recent policy purchase

    I just got my policy and I have to admit, everything went really smoothly. I decided to go for the extra protection plan and I was really impressed with how fast they approved and paid for it. I'm optimistic that things will keep going well in the future. Can't wait to possibly come back here and add to this review down the line.


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    Emergency pet insurance claim

    Our puppy had a scary medical emergency, but Lemonade saved the day with quick and easy pet insurance filing. We got our money in just two days, which was a huge relief during such a stressful time. Thanks for being so fast and efficient!


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    Annual pet insurance claim

    I took my pet for their yearly check-up and had to file an insurance claim. The whole thing went super smoothly and was a breeze. I filled out the claim online and got it approved the next day, with the payment going straight into my account. It was so easy and efficient, I was real thankful for that.


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    Claim process simplicity and quick reimbursement

    I had a really good experience with the claim process - it was super easy and simple. I could file my claim without any trouble and got my reimbursement pretty quickly. I definitely suggest this service to anyone who needs to file a claim.


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    Pet insurance

    I signed up for pet insurance and man, it was a piece of cake! It was like, bam, all set! Why can't regular insurance be this straightforward? They even reimbursed me super quick, no hassle. I told all my buddies with pets and they were like, "Seriously? That fuss-free?" But yup, it was!


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    Pet insurance claim

    I've been a customer with this company for a while now, and recently I had to file a pet insurance claim for my furry buddy. I made sure to send in all the required paperwork right away, even getting records from different vets. I've had really good experiences with Lemonade in the past, especially with how fast they usually handle claims. So, I was pretty bummed when my claim ended up taking longer than I thought it would. I've bragged to my friends and other pet parents about how Lemonade gives out refunds on the same day, but that didn't happen this time.


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    Claim filing process

    Filing my claim was super easy. I was impressed how quickly I heard back about what was going on with my claim, which made everything go smoothly and quickly. Lemonade did a great job handling my claim - they were definitely faster and simpler than I expected. I'm really happy with how helpful and supportive they were during the whole process.


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    Lost car key claim

    I wouldn't recommend dealing with this company. We had insurance with them for more than a year, thinking we were covered for unexpected events. But when we needed help because we lost a car key, they denied our claim, even though we had paid extra for coverage. It's frustrating because having insurance is meant to provide a safety net, but these guys didn't come through when we really needed them. The customer service was terrible, so I've decided to cancel my policy and look for a different insurance provider.


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    All-risk policy satisfaction

    I gotta tell ya, I am seriously impressed with the all-risk policy I got from Lemonade. They have totally gone above and beyond my expectations. Their customer service is so quick and responsive, it's next level. And when I had to file a claim, they handled it super fast and easy, no extra steps or complications. This is exactly how insurance should work - smooth and stress-free. I would definitely suggest their services to anyone who wants to feel secure with their insurance.


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    Homeowners insurance claim coverage

    I recently had to file a claim for my homeowners insurance because a pipe burst in my coop. This meant we needed extensive repairs and had to find a new place to stay for me and my family. Lemonade insurance was amazing during this difficult time. Even though it was a surprise, Lemonade made everything easy and stress-free. They took care of booking temporary housing on Airbnb and extending our stay, covering all the expenses quickly and efficiently. The agent I worked with was so nice, knowledgeable, and provided excellent customer service the whole time. Now I'm a happy customer of Lemonade for both my homeowners and renters insurance. I can't wait for them to start offering car insurance in my state!