Petplan Reviews

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100% Would buy here again

Most relevant positive review

  2024-05-28
Insurance for 2 cats
I've got two cats who always seem to be dealing with more health problems than most. It'...Read on
M. Howe

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    My Experience with Petplan Pet Insurance

    I have been a client of Petplan for several years now, and I have been extremely satisfied with the level of coverage and customer service that they provide. I have a senior dog who has developed some health issues over the years, and Petplan has been there to help with the costs of treatment and medication.

    The claims process is very straightforward and easy to navigate. I simply submit my vet bills and any necessary documentation, and Petplan takes care of the rest. The reimbursement is always prompt and accurate.

    In addition to their great coverage, Petplan also offers a wealth of resources on their website, such as articles on pet health and wellness, as well as a database of veterinarians in my area. This has been incredibly helpful in finding the best care for my furry companion.

    Overall, I highly recommend Petplan to any pet owner looking for comprehensive and reliable insurance coverage. They have truly been a lifesaver for me and my pet.


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    Insurance claim settlement

    I recently had to file a claim with the company and I was really impressed by how fast they settled it. I would give them 5 stars for their efficiency and speed. However, I did run into a couple of problems during the process that I think they need to fix. I got two emails from the company saying my vet hadn't filled out the claim form, but that wasn't true. It made me stressed out and confused for no reason. Also, they asked me to give feedback before my claim was even done, which felt unprofessional and annoying. I think the company should look into these issues and make sure they don't happen again. In the end, I was happy with how my claim turned out, but these things could be better.


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    Lifesaver insurance

    I just have to say how thankful and relieved I am with the amazing coverage and service from this insurance company. My dog got sick, and the last thing I needed was to stress about if the insurance would come through. Petplan really came through and did what they promised. The process for making a claim was easy and stress-free, which made a tough situation a lot more manageable. Even though the premiums might be a little higher than some other companies, the peace of mind and the perks of a lifetime policy are totally worth it, especially when you have a pet that needs a lot of medical care.


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    Lifetime cover for my dog

    I definitely won't sugarcoat it - my pup had a rough time with IVDD and needed bladder surgery. Unfortunately, he didn't make it. But I gotta say, this company was a breeze to work with through it all. Making claims myself and through the vet was easy peasy. They were super clear with the process, no funny business, and they kept me informed every step of the way. Plus, their customer service was top-notch - they were always quick to help and genuinely cared about what I was going through. When we're ready for another furry pal, we'll definitely be going back to them.


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    Insurance for 2 cats

    I've got two cats who always seem to be dealing with more health problems than most. It's been a real rollercoaster with trips to the vet, treatments, and, unfortunately, hefty bills. That's when I made the decision to get insurance for them, and I discovered a company that's been a true blessing - they're quick, compassionate, and really dependable.


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    Fast Claim Payment

    I'm amazed at how quickly our claim was processed! We had to take our pet to the vet in a hurry and filed the claim last week. We already got a confirmation that it's been paid. That's so great! Pet insurance really came through for us this time. It's a relief to know there's a company like Petplan that delivers when you need them. Thank you, Petplan!


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    Reliable pet insurance

    I've been a customer of this pet insurance company for quite a while now, and I've always been really happy with their service. Whenever my pet needed medical help, the vet took care of everything smoothly during the claims process. Plus, the company always kept me in the loop, which I really liked. Even though the prices might be a tad higher than other insurance companies, the peace of mind it gives me for my furry buddy is totally worth it. I definitely recommend this company to any pet owner who wants reliable and trustworthy pet insurance.


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    Covered for Life insurance policy

    I've had a great experience with Petplan's Covered for Life insurance policy. For the past 15 years, they've always processed my claims quickly and without any problems. It was so reassuring to know that my pet was protected by a dependable insurance company. Towards the end, I really liked how easy it was for my vet to work directly with Petplan without me having to mess with any claims forms. When I had to say goodbye to my dear cat, it was a little comforting to know that they were covered under the 'Covered for Life' policy.


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    Pet insurance claim experience

    I had to use my pet insurance not too long ago, and I gotta say, I was really impressed with how smooth and professional everything went. My pet needed some vet treatment, so I filed a claim and the insurance company took care of it quickly and without any mistakes. They kept me in the loop with clear and timely communication, so I always knew what was happening. Honestly, my whole experience with this insurance company was awesome and I would totally suggest them to any other pet owners who need good coverage.


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    Fast payment for dental treatment

    Recently, my dog had some dental issues that resulted in a swollen face, so I had to get additional treatment. Luckily, my insurance company processed my claim super quickly and I got paid within days. Meanwhile, my neighbor, who has a different insurance, is still waiting for their claim to go through after weeks. It's nice to know that my pet's well-being is taken seriously, and I don't have to stress about waiting forever to get reimbursed.


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    Fast approval for dog's eye surgery

    I've had this pet insurance for like ten years now and only had to use it a few times. My vet asked them to approve a small eye surgery for my dog and they got back to us fast, gave the thumbs up, kept me posted on how the claim was going, and paid up right on time. I think their service is awesome and would totally suggest them to anyone.


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    Bought pet insurance

    My vet was awesome and spoke directly with the insurance company, which was really nice. They ended up paying us exactly what we were expecting without any hassle. It was so simple! The insurance is a little expensive, but I suppose you get what you pay for, huh?


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    Pet insurance

    My dog we rescued just 3 weeks ago got really sick and needed a lot of help from the vet. Luckily, our vet was amazing and our pet insurance came through with the dough. We took really good care of her and she's all better now. Dealing with the insurance was easy peasy and they paid up quick. I totally suggest this pet insurance to anyone with a fur baby who needs coverage they can trust.


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    Pet insurance coverage for our two cats

    Our two cats are like our babies to us, so we wanted to make sure they'd be taken care of if anything ever happened. Petplan gives us the relief of knowing that our furry kiddos are looked after. They really came through for us when we had our first claim 3 years back, and they've been giving us top-notch service ever since.


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    Cat insurance

    The customer service rep I talked to at this company was really great. They were so kind and sympathetic when I called about our missing cat, and they were super helpful in getting insurance for our new kitten. The service they gave us was top-notch. I definitely recommend this company for their professionalism and compassion during tough times.


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    Animal insurance

    I am so happy with the service that this animal insurance company has provided. They have made it super easy to file claims, always accepting them without any questions. My pet is 7 years old now and has had a lot of health problems, but this insurance company has really taken care of them. I am just so thankful for their amazing service and support.


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    Claim processing speed

    I just went through a claim with this company and I gotta say, I was super impressed with how fast and well they dealt with it. My vet sent the claim straight to them and just a few days later, I got word that the first part of the claim was all set. I know there will probably be more stuff to send in as they keep looking into things and fixing stuff, but I trust that they'll keep handling it just as great and quick as they have been.


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    Long-time customer's insurance experience

    I've been a loyal customer for twenty years now and I gotta say, this company has always blown me away with their top-notch service. Unlike those other pet insurance companies, I've never had a bad experience with them. I don't mind paying a little extra for the peace of mind and the high-quality service they provide. Their commitment to us customers is like no other, and I really value how they always go that extra mile to help out.


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    New dog insurance claims

    I had a really good experience with my dog's insurance claims process. The company handled everything quickly and professionally. I thought the prices were a bit high, but the service I got was definitely worth it.


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