Petplan Reviews

: 15
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B
Brent Lakin
I have been a client of Petplan for several years now, and I have been extremely satisfied with the level of coverage and customer service that they provide. I have a senior dog who has developed s...Read on
B
Bella Feil
I recently had to file a claim with the company and I was really impressed by how fast they settled it. I would give them 5 stars for their efficiency and speed. However, I did run into a couple of...Read on
M
M. Wiza
I definitely won't sugarcoat it - my pup had a rough time with IVDD and needed bladder surgery. Unfortunately, he didn't make it. But I gotta say, this company was a breeze to work with t...Read on
K
Kub
I had to use my pet insurance not too long ago, and I gotta say, I was really impressed with how smooth and professional everything went. My pet needed some vet treatment, so I filed a claim and th...Read on
A
Aurore Shields
My dog we rescued just 3 weeks ago got really sick and needed a lot of help from the vet. Luckily, our vet was amazing and our pet insurance came through with the dough. We took really good care of...Read on

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    My Experience with Petplan Pet Insurance

    I have been a client of Petplan for several years now, and I have been extremely satisfied with the level of coverage and customer service that they provide. I have a senior dog who has developed some health issues over the years, and Petplan has been there to help with the costs of treatment and medication.

    The claims process is very straightforward and easy to navigate. I simply submit my vet bills and any necessary documentation, and Petplan takes care of the rest. The reimbursement is always prompt and accurate.

    In addition to their great coverage, Petplan also offers a wealth of resources on their website, such as articles on pet health and wellness, as well as a database of veterinarians in my area. This has been incredibly helpful in finding the best care for my furry companion.

    Overall, I highly recommend Petplan to any pet owner looking for comprehensive and reliable insurance coverage. They have truly been a lifesaver for me and my pet.


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    Insurance claim settlement

    I recently had to file a claim with the company and I was really impressed by how fast they settled it. I would give them 5 stars for their efficiency and speed. However, I did run into a couple of problems during the process that I think they need to fix. I got two emails from the company saying my vet hadn't filled out the claim form, but that wasn't true. It made me stressed out and confused for no reason. Also, they asked me to give feedback before my claim was even done, which felt unprofessional and annoying. I think the company should look into these issues and make sure they don't happen again. In the end, I was happy with how my claim turned out, but these things could be better.


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    Lifetime cover for my dog

    I definitely won't sugarcoat it - my pup had a rough time with IVDD and needed bladder surgery. Unfortunately, he didn't make it. But I gotta say, this company was a breeze to work with through it all. Making claims myself and through the vet was easy peasy. They were super clear with the process, no funny business, and they kept me informed every step of the way. Plus, their customer service was top-notch - they were always quick to help and genuinely cared about what I was going through. When we're ready for another furry pal, we'll definitely be going back to them.


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    Pet insurance claim experience

    I had to use my pet insurance not too long ago, and I gotta say, I was really impressed with how smooth and professional everything went. My pet needed some vet treatment, so I filed a claim and the insurance company took care of it quickly and without any mistakes. They kept me in the loop with clear and timely communication, so I always knew what was happening. Honestly, my whole experience with this insurance company was awesome and I would totally suggest them to any other pet owners who need good coverage.


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    Pet insurance

    My dog we rescued just 3 weeks ago got really sick and needed a lot of help from the vet. Luckily, our vet was amazing and our pet insurance came through with the dough. We took really good care of her and she's all better now. Dealing with the insurance was easy peasy and they paid up quick. I totally suggest this pet insurance to anyone with a fur baby who needs coverage they can trust.


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    Pet insurance coverage for our two cats

    Our two cats are like our babies to us, so we wanted to make sure they'd be taken care of if anything ever happened. Petplan gives us the relief of knowing that our furry kiddos are looked after. They really came through for us when we had our first claim 3 years back, and they've been giving us top-notch service ever since.


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    Long-time customer's insurance experience

    I've been a loyal customer for twenty years now and I gotta say, this company has always blown me away with their top-notch service. Unlike those other pet insurance companies, I've never had a bad experience with them. I don't mind paying a little extra for the peace of mind and the high-quality service they provide. Their commitment to us customers is like no other, and I really value how they always go that extra mile to help out.


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    Claim processing speed

    I just went through a claim with this company and I gotta say, I was super impressed with how fast and well they dealt with it. My vet sent the claim straight to them and just a few days later, I got word that the first part of the claim was all set. I know there will probably be more stuff to send in as they keep looking into things and fixing stuff, but I trust that they'll keep handling it just as great and quick as they have been.


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    Insurance purchase

    I ended up getting insurance for my pets because I want to make sure they're covered no matter what. It's not the cheapest option out there, but you really do get what you pay for. Dealing with the claims was a breeze since my vet took care of everything, which was a huge relief and saved me a lot of time and worry. I really appreciate having you guys there for my dogs whenever they need it most.


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    Insurance coverage for 2 cats

    My experience with Petplan has been amazing. I have insurance for my two cats and had to make claims for dental work recently. The whole process was easy and not stressful at all, especially when they pre-authorized the stage 2 treatment. Even after 3 years with no claims, I was really impressed with how they helped me out. I'm so grateful for their support and professionalism through it all.


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    Cat insurance

    The customer service rep I talked to at this company was really great. They were so kind and sympathetic when I called about our missing cat, and they were super helpful in getting insurance for our new kitten. The service they gave us was top-notch. I definitely recommend this company for their professionalism and compassion during tough times.


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    Insurance claim settlement

    I was super happy with how quick and efficient the company handled my insurance claim. The folks there were on the ball and let me know they got my claim right away. And just like that, in only 3 days, the money was in my account. It was easy peasy, no stress at all, and they got it done fast. I really appreciate how professional the company was every step of the way.


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    Efficient claims process

    When it comes to insurance, I just want it to be easy, you know? And that's exactly what I got with this company. Dealing with claims was a piece of cake - my vet sent the claim in and I had my payment in hand within a week. No issues, just simple coverage that helps me relax knowing my pet is taken care of. I totally recommend this company for pet insurance.


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    Quick and efficient pet insurance purchase

    Buying pet insurance from this company was super easy. I just had to sign up once, and my vet handled all the claims for me. The updates I got through texts and emails about my claim being processed were really helpful and made me feel at ease. I'm really happy with the service I got from this company and can't find anything to complain about. All in all, they did a great job.


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    Direct vet claim

    My experience with going straight to the vet for my pet insurance claim was really good. Petplan made it super simple for me to file my claim through my vet, and the app kept me updated on how things were going. Right now, I’m just waiting to hear back from my vet to see if an extra procedure will be included in the same claim or if it needs to be done separately.


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