Health IQ - Overall Rating based on 21 reviews
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Insurance policy switch
I was actually planning on staying with my current insurance company, but then I chatted with Deborah and found out there was a better option through her. She really paid attention to what I needed and liked, and ended up finding a policy that was a better fit for me. Deborah was really friendly and explained things in a way that was easy to understand, which made everything go really smoothly. Her service was so good that I ended up telling a friend who also needed insurance since they were about to turn 65.
Health insurance upgrade
It was awesome to upgrade my health insurance plan without even trying. Parrish was amazing - she made everything so easy and quick. She found me all these extra benefits I didn't even know about, and now my health coverage is even better! She even helped me switch my partner's health plan. Huge thanks to Ms. Latrisha for being so awesome and helpful! I'm definitely going to recommend her to all my friends and family for help with their health insurance. You're the best, Ms. Latrisha! Just keep doing your thing!
Health Insurance Consultation
My experience with the consultant was amazing! He really knew his stuff and asked all the right questions to figure out what I needed. I called him on a Sunday and he called me back right away, with excellent customer service. I'm excited to talk to him again soon and see what new options there are. I know my wife will be contacting him too!
Excellent customer service
My guy Gerry really went above and beyond to help me out. He was so caring and always looking out for me. Couldn't have asked for a better experience. Definitely gonna recommend him to others in the future.
Insurance plan
I just have to say, the person who helped me out was really amazing. She made my experience so much better because I had a bunch of questions that I kept asking repeatedly. But she was so patient and kind about it. I felt really comfortable talking to her and she made me feel very at ease about getting my new plan.
Life-changing plan
I just had the best conversation with a rep from this company. Everett Burnett really knew his stuff, super nice, and just made me feel comfortable the whole time we talked. He gave me all the info I needed about the Humana honor plan and how it could help me out. So glad I picked up the phone because it might be a game-changer for me. Thanks so much!
Health Insurance Plan
I just got myself a health insurance plan and let me tell you, the customer service was top-notch. The person helping me out was super knowledgeable and patient. They took the time to walk me through all the different plans, making sure to see how they stacked up against what I already had. They really listened to what I needed and gave me all the info I needed to make a good choice. I gotta say, I'm really happy with the service I got.
Policy purchase
I was told I'd get great coverage for a good price, but ended up with huge medical bills and hardly any benefits. The customer service was terrible - the supervisors even laughed at me and didn't help at all. It all seemed like a scam, and I wish I never signed up for this policy.
iPhone purchase
I went to get a new phone and the person helping me, let's say her name was Sarah, she was really nice and helpful. She showed me all the different options and helped me pick the perfect one for me. I could tell she genuinely cared about making sure I was happy with my choice. She explained everything clearly and made the whole process super easy and fun. I'd totally recommend her to all my friends!
Medical account assistance
I was thrilled when I came across this company that assisted me in getting my medical accounts sorted out. I was feeling overwhelmed and pressed for time, but they really saved the day! The individual I spoke with was extremely friendly and patiently walked me through the whole process. I wish I knew their name so I could properly thank them. They definitely deserve recognition like a raise, a bonus, and a gold star!
Life insurance policy
My agent was awesome and really hooked me up with the best deal ever! He made sure I wouldn't have to pay any extra, which was great because I had a bad experience with another company. Now I'm just waiting for all my paperwork to come in the mail so I can read over everything before it kicks off on January 1st. So excited!
Insurance purchase
Don't ever use this company! They totally scammed us into getting insurance, and then when we needed help canceling and getting information, they were nowhere to be found. They never pick up the phone or bother to call back. Just stay away from them!
First-time Medicare Supplemental plan purchase
I just signed up for a Medicare Supplemental plan for the first time, and let me tell you, I had the best experience with the rep who helped me out. Dana was so great - she was patient, super nice, and explained everything in detail to make sure I understood it all. It was really important to me to get it all right, and Dana made sure I felt good about my choice. I can't thank Dana enough for all the help she gave me, and I'm looking forward to learning more about Medicare down the road. Huge shoutout to Dana for going above and beyond!
Insurance purchase
The person I talked to at Health IQ was super smart and really helped me out. She made sure to answer all my questions and even told me stuff I didn't even think about. She was so nice and patient the whole time, and even gave me her personal contact info in case I needed more help. I definitely suggest their services to anyone who needs insurance.
Comprehensive health plan recommendation
The guy I dealt with was really great - super thorough, patient, and easy to follow. He broke down all my choices for me, even though it took a little extra time because there was a lot of info to go through. I liked how he let me ask as many questions as I needed to really get it all before I made up my mind. I’m definitely going to tell my other senior pals about this health plan.
super smart talker
The person I chatted with was so interesting. They were so knowledgeable and really helped cheer me up. They even cracked some jokes that made me laugh! I really wish they were closer to me so I could babysit for them without charging a fee.
Life insurance policy purchase
My interaction with the customer service team was amazing. Daniel Wilson really took the time to explain all the ins and outs of the life insurance policy I was looking into. He was so professional and knowledgeable the whole time we talked. I felt like a priority as he was so polite and respectful. He didn't brush off any of my questions, no matter how small they seemed. The team at Health IQ really gave me a personal touch that made me feel like I was more than just a customer. It was like they treated me like family. Huge thanks to Daniel Wilson and everyone else for making my experience so great.
Insurance switch advice
I've been with my old insurance company for years, thinking they were the way to go. But then Jessica Larson over at Health IQ showed me a whole new world. She took the time to break it all down for me, giving me the facts and figures I needed to see the light. Thanks to her, I was able to make a smart choice and switch things up. Her hard work and eagerness to go over all the options really saved me from getting stuck with a plan that just wasn't right for me. Huge thanks to you, Jessica!
Helpful phone conversation
I just had a great phone chat with this person who knows their stuff when it comes to insurance. It's always tricky trying to sort everything out over the phone, but Valerie broke it all down for me. She was super knowledgeable about all the fine print that came with the insurance plan I chose.
Dental restoration assistance
After dealing with some serious dental problems because of weight loss surgery, I was feeling pretty low and embarrassed about how I looked. Regular dentures wouldn't work for me, and snap-ins were too pricey. But then I met Tricia. She not only helped me figure out a way to get my teeth sorted, but she also gave me some other great tools to make my life better. Thanks to Tricia, I'm back to feeling good about showing my face and I can't thank her enough for the fresh start she's given me.
Review with most votes
Excellent products
I don't think any product for self or for gift to someone I love Life Insurance is not a product this is an essential product for everyone This one Insurance for me and my hus... Read onBy: Charles