All reviews of Brooks
Review about: Uniworld
River cruise experience
My husband and I decided to give a river cruise a shot for the first time with Uniworld. We're usually big fans of ocean cruises, but this experience honestly didn't live up to our expectations. We had signed up for a Douro River cruise from Porto, hoping for the same top-notch service and luxury we're used to with the Red Carnation group, but we were let down right off the bat. The lack of clear communication about when we were supposed to board and the schedule of the cruise left us feeling pretty lost and annoyed. The info in our suite was out of date, which didn't give us the best first impression. The biggest problem we faced was in the restaurant. The service was just okay, the staff seemed like they didn't know what they were doing. The food wasn't bad, but the overall dining experience was ruined by having to constantly ask for basic things like butter for toast, or milk and sugar for tea and coffee. At one point during dinner, we were given wine without even having wine glasses on the table, which really showed the lack of attention to detail in the restaurant. We found out a few days into the cruise that the boat was actually being run by a local contractor, with Uniworld only supplying the boat and butlers. Knowing this explained a lot about the poor service and left us feeling even more disappointed. I even took the step of reaching out to the CEO of Uniworld to voice my concerns, but unfortunately, I never heard back. This whole experience has pretty much solidified our decision to not book another Uniworld cruise in the future.
Review about: Muukal
Three pairs of eyeglasses purchased
I recently bought three pairs of glasses from this place for a good price. At first, I wasn't sure about the quality, but when the glasses arrived, I was pleasantly surprised. They came pretty quickly and looked really good. Unfortunately, one pair had a small issue with the magnification being off on one side. But, when I contacted customer service about it, they quickly fixed the problem and sent me a new pair. They really went above and beyond to make sure I was happy with my purchase. I would definitely recommend this place to others.
Review about: Health IQ
Excellent customer service
My guy Gerry really went above and beyond to help me out. He was so caring and always looking out for me. Couldn't have asked for a better experience. Definitely gonna recommend him to others in the future.
Review about: Arc'teryx
Wool hat
I recently bought this awesome wool hat that was a little expensive but really well-made. I was hoping for a discount since it was my first purchase from them, but I guess their products are so good they don't need to offer one. I'm excited to show off this hat to all my friends and see if it's as good as everyone says it is!
Review about: Altra Shoes
Shoes wore out quickly
I bought these shoes that were super comfy the first time I put them on, but man, they fell apart after only three months. Holes started popping up in the toe area because the quality wasn't all that great. I was really bummed about how quickly they deteriorated, especially since they weren't cheap.
Review about: Ross Simons
Gold chain and puff heart pendant
I wasn't sure about buying jewelry online, especially gold, but I'm really happy I went for it. The gold chain was even better than I expected - the length was just right, the clasp was strong, and the color of the gold was so beautiful. I also got a cute heart pendant to wear with it, and I've been wearing it non-stop since it came about 10 days ago. I've gotten lots of compliments on the set, and I'm thrilled with my purchase. Ross-Simons really knows how to deliver top-notch jewelry.