Pivot Health - Overall Rating based on 21 reviews
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Policy renewal
Shelly reached out to me right before my policy was about to expire, and let me tell you, she really impressed me. She was super knowledgeable, flexible, and made sure to find a time that fit my schedule to renew my policy. It's not often you come across such fantastic customer service these days, so major props to Shelly for really going the extra mile!
Insurance policy
I had a really good experience buying my insurance from your company. The customer service rep, Lore, was super helpful and knew her stuff. She gave me a lot of good info on the different policy choices and answered all my questions with a positive and comforting vibe. Because of her guidance and expertise, I felt sure about my decision. Thanks for the great service!
Quick and easy purchase process
I was really happy with how fast and simple it was to buy my plan from this company. The steps were clear, easy to follow, and I finished my purchase in no time. The website was easy to use and I didn't have any problems while ordering. Overall, I was impressed with how smoothly everything went.
Marc rocks!
Marc was absolutely amazing. He was so knowledgeable and patient with me. It was truly the best experience I've ever had!
Health insurance purchase
I just got health insurance from this company and Sue Pepper was the rep I worked with. She was amazing in every way - super helpful, professional, and gave great customer service. I felt really good having her help with my healthcare decisions. I definitely suggest working with Sue for your health insurance needs.
Quick enrollment process
Signing up was so much easier this time around! Stephanie P., the customer service rep, was super helpful and really knew her stuff. She didn't rush me and made sure I felt good about everything before wrapping up. Such a relief after my last nightmare with Aetna.
Quick and easy process, reasonable plans
I was actually pleasantly surprised by how fast and easy it was to sign up for a plan. The plans they have are really reasonable, especially for me since I don't go to the doctor a whole lot.
Quick purchase
I had a really bad experience with this company. I thought it would be easy to pay my medical bills, but it turned into a total nightmare. They took my money and haven't helped with my bills at all. The customer service was terrible and they acted like bullies. I had to get the Attorney General involved because they kept dragging things out by saying they didn't have enough information. I'd recommend avoiding this company at all costs. Don't do what I did and trust them.
Insurance purchase
I first talked to a broker who I thought would be good, but she didn't really keep me in the loop. I tried to get in touch with her several times to get more info on the insurance options, but she never got back to me. Luckily, when I called the 800 number, I got connected with a super helpful and understanding rep who answered all my questions right away. Thanks to their great customer service, I was able to buy the insurance I needed without any hassle. I really appreciate their help and how professional they were.
Quick and easy process
The guy I dealt with, Thomas, really knew his stuff and was super helpful. Everything went quickly and smoothly, which made things really easy for me. I'm grateful for the great service I received.
Quick and helpful assistance
I had the best help with my purchase! The guy was awesome and actually cared about what I needed. He was quick to assist, which made everything go really smoothly and fast. I'm so grateful for the awesome service I got.
Quick purchase process
I had a really easy and quick time buying from this company. The person I talked to knew their stuff and gave me all the info I needed to make up my mind. I liked how everything went so smoothly and how I didn't have to be on the phone for long.
Easy to understand and friendly service
The customer service at this company was amazing! The person I talked to really broke everything down for me, so I didn't feel confused at all, and they made sure all my questions were fully answered. It was obvious that they really knew their stuff when it came to their products and services. I'm grateful for how patient they were in explaining everything clearly. All in all, it was a great experience.
Quick and easy enrollment process
I was really impressed with how easy it was to sign up. The person I talked to knew their stuff and took the time to explain everything, so I knew exactly what I was getting. Their customer service was top-notch, and it definitely gave me peace of mind when making my decision to buy.
Health insurance policy purchase
I just got health insurance from this company and the agent I worked with was awesome. She really took the time to understand what I needed and helped me find a policy that worked for me and my budget. I feel good calling her my agent because she was so honest and really dedicated to making sure I had the right coverage.
First Insurance Plan Purchase
As someone who was buying health insurance for the first time, I was kinda worried about how it all worked and how much it would cost. But after looking into different options, I was happy to find out that there were some pretty affordable plans with good coverage. The person I talked to, Alexander, really knew his stuff and helped me pick out a plan that worked for me without being too pricey. It was so easy to sign up and I felt really relieved knowing I had coverage for the next six months. I would definitely suggest this service to anyone looking for reliable and affordable healthcare insurance.
Easy signup for coverage
I had a really good experience signing up for coverage with this company. They answered all my questions and gave me clear, helpful guidance to pick the right insurance plan. Everything went smoothly and quickly, and I felt good about the coverage I ended up with. I definitely suggest their services to anyone in need of insurance.
Family health insurance
I was looking into getting a family health insurance plan and talked to a couple of brokers to see what was available. Kelly was super helpful and knew exactly what my family was looking for. She gave us a few choices to consider and took the time to explain everything clearly, including the upsides and downsides of each plan. She was fantastic and I really appreciate her assistance!
Health insurance
I recently got health insurance and the lady who helped me was amazing! She really took the time to explain everything in a way that made sense, and she had such a great attitude. She made all the boring details way more interesting. I really appreciated how friendly and helpful she was, and I would definitely recommend this place to my friends because of her.
Easy sign-up process, clear options, various payment methods, seamless card download and app access.
Signing up for this service was so easy, I really loved how all the choices were laid out so clearly. It made it simple for me to see exactly what I was getting. Having different ways to pay was a big bonus for me. When I finally signed up, downloading the card and getting into the app went really smoothly, which gave me a lot of confidence in my decision. Everything has been great so far, I'm really happy with my experience.
Review with most votes
Easy sign-up process, clear op
Signing up for this service was so easy, I really loved how all the choices were laid out so clearly. It made it simple for me to see exactly what I was getting. Having differen... Read onBy: Pascale