All reviews of Cassie Smitham

  • Review about: Iberostar

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Reservation issue

    I recently had a problem with a reservation and needed to change my dates. Unfortunately, I wasn't able to get a refund for the money I paid for the reservation. I tried reaching out to the hotel a few times, but didn't get much help from the reception staff, especially Leslie Barbieri. It's been frustrating not being able to resolve this issue, and now I'm out $1200.00.