All reviews of Cassie Smitham
Review about: Iberostar
Reservation issue
I recently had a problem with a reservation and needed to change my dates. Unfortunately, I wasn't able to get a refund for the money I paid for the reservation. I tried reaching out to the hotel a few times, but didn't get much help from the reception staff, especially Leslie Barbieri. It's been frustrating not being able to resolve this issue, and now I'm out $1200.00.