All reviews of Cerwin

  • Review about: Big Apple Collectibles

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    Would buy here again
    Overall

    Preorder FUNKO

    WORST company ever! Don't pre-order or buy from them. I should have checked their reviews before pre-ordering. It takes them forever to get their pre-orders. 1 year and still counting. They wouldn't honor their policies and they change it from time to time. Even if you bought something from them while the policy was still effective they wouldn't honor it. They are a joke, and their rep wouldn't stand by their words. I had proof of the policy sent to me by the Rep Manager and all they can do for you is apologize because it policy changed. It has been more than a year and I patiently waited but up until now NOTHING. They told me I can cancel my pre-order after 1 year of not receiving it and now they took that back and wouldn't honor it. The manager just told me that few months ago and even showed them the proof of our conversation. They even told me they don't ship an incomplete order so they wait for the whole order to be completed before sending it out. But for some reason when I tried to cancel my order since its over a year, they wouldn't and told me that the order will be shipped out. Now I received the email of the shipped items but FOR SOME REASON it is an Incomplete order! They are liars, this company is as bad as I've seen in reviews! They will start ignoring your emails and just do what they want! DONT BUY FROM THEM!