All reviews of Cesar Nicole Jr
Review about: Aroma360
Mini Difusser
Over the holidays I responded to an Aroma360 televised advertisement featuring Shark Tank’s Daymond John. Shortly after ordering the Aroma360 Mini Diffuser I was contacted by an Aroma Representative, Dania. She offered me a 2nd diffuser for “free” and a monthly subscription of $75 for a larger size of fragrance oil. In order to participate in this offer, I had to digitally sign a form resembling a finance contract. Immediately, I advised her that I was not interested in financing a product, she assured me that I was not signing a finance agreement and that the system didn’t have the correct forms! Red Flag Alert! She continued to assert that it wasn’t a finance agreement and against my better judgment I trusted the young lady and signed the contract. Later upon reviewing the agreement, I discovered that Dania lied to me and I had signed a finance contract for in excess of $2000! There was no full disclosure of these details during my conversation with Dania! I relayed my concerns and disappointment to another Aroma360 representative. She assured me that these conversations are recorded and that a supervisor would review my interactions with Dania on 11/30/2022. As of this date no one from Aroma360 has responded... calls and emails to customer support go unanswered! No resolution to my complaint! I have returned the second diffuser and cancelled the monthly subscription. Regrettably, I am committed to a finance agreement and must pay the remaining balance! Buyer Beware of Aroma360’s scam tactics of enticing customers unknowingly to a finance transaction!
Ditto here. I'm in the process of cancelling everything. Never opened the box. My recommendation: order what you want, when you want it and do NOT get into any contract.