All reviews of Cheryl L Adkison
Review about: JoyBuy
Keurig K-Cup Filter
Absolutely the worst company I have ever dealt with. They issued a shipping notice within hours of my order being placed. Thirteen days later, the product has still not shipped. They finally put a "delayed" notice on my order (wasn't done until I contacted them via e:mail which is the only way available) and I'm sure they're going to blame the weather. However, as stated, the shipping notice was issued days ago and product supposedly sat for 13 days; weather was not the issue. My belief is they generated a shipping notice but never packaged the product. I would like to cancel the order, but there's no way to do so . . . even if it's their fault. Additionally, I have never received a reply (they advise a reply will be generated within 48 hours) to my initial e:mail requesting an explanation. I found out the product was delayed when I looked at my order. I am contacting my credit card company and advising I haven't received the product. It is definitely NOT a JOY to Buy from Joybuy!