All reviews of Christina Ratke
Review about: Hygieia
Delivery issue, poor customer service
I recently had a pretty frustrating experience with a delivery from this company. So I got a confirmation that my package was delivered, but when I checked, it wasn't there. When I contacted them to find out what happened, the customer service rep kind of blew me off. They told me to look around at my neighbor's houses and even suggested I file a police report if my package was nowhere to be found. Seemed like a big hassle for just a missing package. I was annoyed that they were treating me like it was my fault when clearly the shipping company messed up. Compared to other delivery services I've used, this one fell short and left me feeling unsatisfied with their service.