All reviews of Cindy Macias
Review about: Inlovearts
$35 of horrible service!!
I placed my order on April 14. I was only going to order a few things but it said if I order $35, I can get free shipping. I saw some other items that I had seen project shares of and loved them. So I went for it. Mind you, I have never had any issues with my previous orders. After placing my order, I received a USPS tracking number and was like wow, I’m one happy crafter. But a week went by, nothing. Last I heard that it was CoVids fault for the shipping delay. So I sent them an email asking them that a shipping label was created but no status. I also spoke with USPS and it’s not CoVid this time. If I knew that it was going to take this long, I should’ve just ordered it through Aliexpress. I actually received a reply:
“The shipping email you received is due to a system failure, the shipping email was sent the day you placed your order, and we are actually replenishing your order. It will take a few days to process some procedures to deliver your package to you. Therefore, it is normal that the logistics information cannot be found in the first three days. Due to the COVID-19, the delivery takes more time. It will take about 7-15 days for you to get your package after shipping. Thank you for your kind understanding and if have any questions, please let us know. Have a nice day.”
I laughed out loud……So not only did they already have a tracking number, they literally took it off and made another and worst, make me wait longer!! It’s May 2nd and this so called order is marked as Economy First Class which is snail mail, turtle mail blah blah. Right now it’s stuck in Jamaica, NY. Horrible service and to think that spending more just for free shipping is worth it. So much for being a loyal customer. Not after this. Cruel intentions because if this delay was intentional, it means that they didn’t have the item in stock and had to wait for the item to get shipped to them. That’s horrible business.