All reviews of Claudia Hammes
Review about: Food52
Kitchenware set
I recently bought something online and man oh man, was I let down by the customer service, or lack thereof. They didn't even have a phone number for me to reach out to anyone! How is that okay for a company that does most of their business online? I tried emailing them to start a return, but got crickets in response. After bugging them multiple times, I finally got a return slip, but guess what? I had to foot the bill for shipping it back. This whole lack of communication and support thing is just plain embarrassing, especially for a company in a big city like New York City.