All reviews of Claudia J Hutter

  • Review about: Peter Millar

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Jeans for my husband

    Had to return the jeans as they were too large. I made this return the end of September, I contacted Peter Millar in mid October, I was told I would receive my refund by October 28th. NEVER happened. Called again October 30th, no apologize for the delay. They then told me the refund will show up November 3rd. I then called again, stayed on hold for 20 minutes, had to go into their voice mail, left a message for a call back, NO CALL BACK. The next day I went on line and submitted a request again. I have heard nothing. Today, November 11, still no refund, not good customer service, would not recommend!!

    I got two blue pair of pants instead of one grey-maybe my fault when ordering. Trying to reach these people has been impossible. I will buy their products in a store but never again online. Held for 20 minutes then they hung up without ever taking the call. Chat never responded. Not my kind of customer service.