All reviews of craig cummings

  • Review about: Ooni

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    frya

    all talk no action
    I ordered online and after weeks of waiting I got message from DHL re delivery. I wasn't going to be home so on DHL track order I chose to have it delivered to a collection point close by. I then received from DHL that their collection point refused delivery and to contact Ooni.
    I emailed (why can we not talk to business any more...arrgh frustrating) customer service reply promised to sort asap a week later nothing has happened so I've emailed to cancel order and get my money back still awaiting a response
    customer service is appalling to say the least
    I wish I had never ordered in the first place. very stressful