All reviews of Crystel Kozey

  • Review about: Silk Maison

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Three purchases in three years

    My experience with Silk Maison has been up and down for sure. The first order back in 2020 was awesome - everything arrived right on time and the packaging was top-notch. But then my second order in 2022 was just okay. The product was fine, but it took longer to get to me and the packaging was kind of cheap. And don't even get me started on my most recent order in 2023. It's been 10 days since I ordered and no confirmation email or tracking number yet. I've tried reaching out to customer service, but no response. After seeing all the 1-star reviews, I'm thinking about disputing the charge with my credit card company.