Silk Maison

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Silk Maison

0% Would buy here again

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Spotlight: What are our customers saying?

T
Theresa
Something definitely off with this company. I would not recommend. Product was packaged nicely and seemed professional until I needed to do a return. Customer is basically non-existent and the ret...Read on
J
JULIE
DO NOT EVER ORDER FROM HERE!!! due to the size problem I need to return. I have emailed more than 6 times, but I have not heard back.Read on
N
None
I would rate them zero stars if I could… I would rate them zero stars if I could BUYER BEWARE!!! They had a ridiculously long shipping delay and when I asked the order to be canceled they said fin...Read on
D
Dione Haag
I ordered 2 dresses and wanted to return one of them. I have emailed the support email 5 times and have not heard back. I have called the number listed and left a text message because the mailbox i...Read on

All reviews (4)

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    Would buy here again
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    Silk Skirt

    Something definitely off with this company. I would not recommend. Product was packaged nicely and seemed professional until I needed to do a return. Customer is basically non-existent and the return process does not make any sense at all. They provided me with an address to send the return and then claimed to have never received it and have no idea where it went because they use a third party carrier. Doesn't seem right. They refused to issue a refund or even a partial credit for the inconvenience. Sounds like they ship from somewhere that cannot accept the returns or they do not want to reveal their location. Sounds fishy. Very bad experience.


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    2 COATS

    DO NOT EVER ORDER FROM HERE!!!
    due to the size problem I need to return. I have emailed more than 6 times, but I have not heard back.


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    Coat

    I would rate them zero stars if I could…
    I would rate them zero stars if I could BUYER BEWARE!!! They had a ridiculously long shipping delay and when I asked the order to be canceled they said fine. Then they shipped the order anyway and are now ghosting me when I am asking for their return address. I had to take this matter to my bank. NEVER ORDER FROM THESE PEOPLE! They are running a complete scam.


  • Ordering

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    Would buy here again
    Overall

    2 dresses

    I ordered 2 dresses and wanted to return one of them. I have emailed the support email 5 times and have not heard back. I have called the number listed and left a text message because the mailbox is full. I find it so aggravating that in every review they list the email to contact but they don't answer the email!


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