All reviews of D. Kihn

  • Review about: BlankNYC

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Jacket two-day delivery

    I was super pumped to get my hands on my new jacket in time for a big event this week, so I shelled out extra for two-day shipping. But, can you believe it? It's been 5 days since I placed my order and now I've gotta twiddle my thumbs for another 4 days until it finally shows up. I tried calling customer service, but the person I talked to just wasn't very helpful or sympathetic at all. We went back and forth a bit and all they offered was a measly $10 refund out of the $25 I spent on shipping. Are you kidding me? I needed that jacket this week and now I won't even get it until next week, if it even comes by then. They really gotta step up their game when it comes to customer service.