All reviews of D. Spencer
Review about: DXL
High prices, rewards program, poor value
I was really let down by my most recent encounter with this store. The prices were way too high for the not-so-great stuff they were selling. On top of that, their rewards system was confusing and annoying. Like, I got a $20 gift card for my birthday and a $25 reward that I had to use in just two weeks. But when I wanted to use them during their Veterans Day sale, they said no. It was frustrating how they weren't clear about the rules and wouldn't work with me. It made me feel like they were trying to cheat me as a customer.