All reviews of Daryl Hanley
Review about: Macy's Wine Cellar
wine club special offering
Been with the club now for about two years, all was going very well and I was receiving wonderful wines that I didn't have to guess whether they were going to be good or not when purchasing. Then this last April they offered a special case with 3 free additional wines that were rated quite highly. I thought the offering was interesting, so I ordered the special which was a total of 15 bottles on April 26th 2020. The shipment was supposed to be delivered May 6th which was the day they charged my CC the $272.00 for this order. Then I got the email that the shipment would be delayed - no date for when it would ship. Then another email saying the shipment would arrive on May 20th. On May 20th I got a shipment that I had to sign for as if it were the wine but it was two wine glasses that I didn't order. I checked the shipping tracking and it showed that I had received the wine on May 20th and the order was complete. I called several times, was assured it would be taken care of. Nothing yet. I emailed four times in May and June and not even an acknowledgment or an "I'm sorry" or anything. They since have added two addtional orders just 2 weeks apart, I cancelled one of them, but the other was already on it's way and I still don't have the order that was placed on April 26th. At this point I could not and would not recommend joining this club. I am filing a disputed charge with my CC compsny in hopes of reversing the charge for the April wine order, I am sure I will here from someone once that is done. Too bad, the wine was great, the club stinks.
I just received a box with 12 bottles of wine which I did not order,can't afford and will not pay for,Why were they sent to me ?
II just received a box with 12 bottles of wine which I did not order and will nor pay for,Why were they sent to me?