All reviews of Dayna Walker
Review about: World Market
Online purchase with pricing discrepancy
I recently bought something online, and I ran into a problem with the billing. I loaded up my cart with stuff and signed up for a membership to get free shipping and a discount. The total looked right when I checked my cart, but when I went to pay, the total suddenly went up before I could finish my purchase. It was confusing and annoying because I was ready to pay the amount I saw in my cart. So, I reached out to customer service about the issue, but the person, Michelle, didn't really seem to care. She said there was nothing she could do to fix it. I was really let down by the lack of concern and the fact that they couldn't correct the billing mistake. It left a bad taste in my mouth about the company. All in all, the online shopping experience was messed up by the unexpected price hike and the disappointing customer service.