All reviews of Dedric Herzog
Review about: HomeSquare
Late shipment, promised discount, canceled order, furniture shipped by mistake, promised discount again but never received, complained to retailer for refund.
I had a really bad experience with HomeSquare. I placed an order and not only was it delayed, but they also said I'd get a discount for the trouble. Then, they ended up canceling my order and sent me furniture I didn't even want by mistake. They said they'd give me a 20% discount if I kept the wrong stuff, so I agreed. But surprise, surprise - I never got the discount. I complained to the store I bought from, and they said I'd get a full refund. When they reached out to HomeSquare, they claimed they were never told about the problem. It's clear to me that HomeSquare is not reliable, so I suggest avoiding them completely.