All reviews of Derek Burkholder
Review about: Aroma360
Aroma360 Vangogh X2
READ THIS FIRST BEFORE PURCHASING! Buyers beware:
I purchased 2 units from them in April (the vanGogh 360s). Right after purchase, I got a call from someone working there. They were going to cancel my order and sign up for a plan to save me money and also provide scents for the units and a warranty. They said i would be getting free units essentially. Since then, I received 5 vangoghs (only wanted 2), my original order was never canceled or refunded, and have not received the continue scents as promised.
I called to request a refund and to return the unused/extra units. I was told NO, they will not do that.
The man on the phone also said he would not let me talk to a manager or anyone else because he was making the decision for the company… said he would not let me speak to a manager or anyone else and would not help…. Essentially saying we (aroma360) ... you over and there is nothing you can do!
I am being charged over 8,000 for products I can buy on their site for less than 1500….
I am ripped off and scammed out of money and this is not okay….. AND I CANT EVEN TAlK TO SOMEONE!
It’s not okay for a company to operate like this. PLEASE HELP!
I have reported this business to the BBB and I am now seeing I am not the only one in the situation with this terrible company! Hopefully, someone takes action!