All reviews of Destinee Renner
Review about: TransUnion
Credit monitoring and freeze lifting
My experience with this company has been incredibly frustrating and disappointing. Their website is always acting up, which makes it super hard to find important info like the status of a credit freeze. This has been going on for three whole years, showing that they really don't care about their customers. It seems like whenever I try to tell them about these problems, they just ignore me. They can't seem to fix anything quickly. In contrast, dealing with Equifax and Experian is a breeze compared to this. Every time I try to lift a freeze temporarily, it takes way too long - over an hour. The whole process is so inefficient and not user-friendly, it really makes me wonder if they know what they're doing.