All reviews of dodcrazyd
Review about: Trainz
53' container ho scale
My first ever order from Train was I purchased an item thier website and it said it was "in stock". However after my order was not processed after five days I contacted costumer service and they said one of the items I ordered was not in stock and had to be ordered though the manufacturer however this delayed my entire order due to one small item they didn't have. A few days after the order was then shipped after over a week.
Thinking that maybe since that one item was a rare occurrence I would try another order only this time several items and a much larger cost. All five items were listed as "in Stock". Well wouldn't you know all five items I ordered are NOT in stock and my order has again NOT been processed and I'm being told they do not have these items in Stock and would need to be order from different manufacturers. This is the second time in a row I was deceived by "in Stock" status by their website. Trainz seems to have made a habit of selling you product they do not have taking your money then leaving you to wait with no updates on when or if the item will ship. And since this the items I bought are all from different manufacturers who know how long I'll be waiting. If I were able to give 0 stars I would for falsely leading you to believe your chosen item is "in Stock" simply to get a sale only to find out they didn't actually have it but certainly take your money. I will never be ordering through Trainz again.