All reviews of Dustin Titus
Review about: Direct CBD Online
60ml CBD Tincture
What started out as a great first experience with this company has quickly unraveled. I placed my order selected 3-5 day shipping and waited. After 6 days and zero communication from the company I emailed them asking about the status of my order. They responded at 12am on the 4th of March. They stated the item was in back order and would come in that day. They said they would ship it out “ASAP” and refund my shipping cost. So that sounded okay I guess. Had I known it was out of stock and back ordered I would have never ordered. Anyway, they didn’t end up shipping my order until the end of the business day in the 5th. My order won’t arrive until the 9th..... hopefully. A full 2 weeks after placing the original order.
At some point I believe the company should acknowledge this terrible mistake and make it right. Just refunding my shipping doesn’t do me any good when I must have my CBD. I’ve had to go out and buy some CBD locally and a much higher mark up.
NEVER AGAIN! Lack of communication and mishandled resolutions will send me back to CBDistillery.com