All reviews of E. Baumbach

  • Review about: ba&sh

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Easy online shopping experience

    Shopping online can be a gamble sometimes, ya know? But let me tell you, my experience with this brand was absolutely awesome. The designs were gorgeous, and the clothes were top-notch quality. Naiome, the customer service rep, was a total lifesaver - she kept me in the loop about my order the whole time. And when there was a delay, I shot them a message and got a quick response. Overall, the whole shopping process was easy peasy and stress-free.


  • Review about: ShipStation

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Unauthorized Account Charges

    I just went through a situation where I noticed a charge of $19.99 on my bank account from an account I didn't even create or use, linked to a company I don't even deal with. I tried to sort it out through the company's contact info, but couldn't reach a real person to look into the charges. The lack of customer service and help got me pretty annoyed and disappointed. It's pretty alarming that my debit card info was used without my permission, so I want to warn everybody to be careful when sharing payment details online.