All reviews of E. Green
Review about: Lenskart
Prescription eyeglasses
I bought a pair of prescription eyeglasses online recently, and I have to say I'm really disappointed with how they turned out. Even though I got my order quickly, just one day after I ordered them, one of the lenses came loose and fell out just two days later. When I reached out to customer service for help, I was told that I couldn't exchange or return the glasses, so now I'm stuck with a broken pair that I spent a lot of money on. The company didn't take responsibility or offer any help to fix the problem, which was really frustrating. I definitely wouldn't recommend buying glasses from this brand in the future.
Review about: Neiwai
Lingerie set
I recently bought a lingerie set from your store and ran into a delivery problem. Even though that was a bummer, I gotta say, your customer service team really came through for me. They were super quick and efficient in sorting out a refund, which definitely helped ease some of the anxiety I was feeling about the late delivery. Thanks for showing top-notch customer service during a tough situation.