All reviews of E. Ritchie
Review about: Resume Coach
Efficient and helpful customer service
I had a really good experience with the platform. The online chat box was so easy to use and Kimberly was really helpful in helping me out. Overall, I thought it was a really useful tool for putting together my resume.
Review about: HTVRont
Heat press purchase issue
I recently bought a heat press from this company and ran into some issues when I tried setting it up. Unfortunately, the machine wouldn’t turn on no matter what I tried with different outlets. I contacted customer service for help, but all I got were automated emails, and the responses only came super early in the morning, which made things even more difficult. The lack of real human assistance and the back and forth with customer service has left me very let down. They want me to pay for shipping to return the broken machine, which I think is totally unfair. It's now September and this whole ordeal has been a huge headache. If you're thinking about getting a heat press, I suggest looking at other options to avoid the frustration I've gone through.