All reviews of E. Rohan

  • Review about: JTV Jewelry

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Tracking issue with order

    I recently had an issue tracking my order on the website. It turns out my current order was linked to an old tracking number from April, showing a delivery date of April 5th, which didn't make sense. When I talked to a chat representative named Kim, she mentioned that there was a problem with the tracking number and that there was no actual tracking available for my order. I was told to reach out again if my order didn't arrive by May 17th. I was pretty upset and disappointed by this whole situation, feeling like I was being deceived or possibly scammed by the website.