All reviews of Earnest Wolf
Review about: LiveChat
Subscription downgrade issue
So, I had a problem with my subscription. I wanted to cancel or downgrade it, but the cancellation wasn't prorated. I was trying to save some money by switching to a cheaper plan for a couple of months. But, I accidentally clicked the wrong button and got billed for a whole year instead of just one month. When I asked the chat agent for help, they wouldn't give me a refund. So, I had to go ahead and file a Visa dispute to get things sorted out.