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Review about: Soulmia
3 summer dresses order #1919-GCMM2107080325080199
I am usually careful with online buying, and I have made clothes purchases before, when I was really disappointed with quality. But the dresses on Solumia website looked so beautiful, I thought I would give it a go. I was not disappointed. I ordered 3 dresses, which arrived within one week, nicely packed i separate packages. The dresses look exactly like in the pictures, they are vey good quality made of nice materials and with care. They are just gorgeous, and they fit perfectly, so the sizing posted is also correct. I couldn't be happier, and I would really recommend the service to anyone. I will be definitely coming back for more clothes, as they are really worth it, and not as expensive as on some of the other websites.
I purchased an outfit from Soulmia. When it arrived I found the pants fitted fine, but the top was unusually small. I tried to get in touch with support at Soulmia, but with no response. I am very disappointed
Thank you for taking the time to write your review.
According to the tracking website, your package has been delivered.
Please feel free to contact our support team at [email protected] if you have any further questions.
Soulmia TeamDear Gail Mucci,
We are sorry to hear that the top doesn't fit you well.
Returns are allowed within 14 days of receiving the item.
After checking the system records, we find that we have replied to your relevant email on August 26, 2021. I'm sorry to hear that you did not receive this email, it may be landed in your spam mailbox.
I have followed up on your case and provided you with a solution in the email. Please kindly check it and reply to us.
Soulmia Team
Still no response on when my order will arrive I just hope and prayed this is not a fake website.