All reviews of Eleanore Casper
Review about: Giant Food
Grocery delivery service
I was really surprised by the recent decision to start charging a $9.95 delivery fee instead of no fee at all. I think this change will probably make a lot of customers, including me, not want to use the grocery delivery service anymore. The fact that they raised the fee to match Whole Foods just seems unfair and might make them lose some loyal customers. Also, it's worrying that the Instacart delivery people don't seem to be trained properly because my groceries were just left in the middle of my driveway, which was really inconvenient and kind of dangerous. It's just frustrating to see dumb decisions being made that make the customer experience worse.