All reviews of Ella Pouros
Review about: Karen Kane
Two jackets with overnight shipping
I recently bought two jackets and paid extra for overnight shipping so I could have them for an important event. But the service was disappointing. I ordered on a Friday night/Saturday morning and tried to confirm the delivery would be on time, but was told they wouldn't even start processing the jackets until Monday. This meant I wouldn't get them until Tuesday or Wednesday, way after I needed them. When I asked for a refund on the overnight shipping that didn't come through, they said no. It's not right for a company to promise overnight shipping, charge more for it, and then not deliver as promised. Because of this, I won't be buying from them again.