All reviews of Era Greenfelder
Review about: AirHelp
Claim resolution experience
I had a kind of up and down experience with the customer service at this company. At first, they said my claim went through, but then a few days later they said it couldn't be refunded. That was annoying, but after two months they gave it another go and finally got my claim resolved. Even though it took a long 8 months and there were some hiccups at the start, they did end up coming through. I'd say give their services a shot, just know you might have to wait a bit and deal with some communication problems.