All reviews of Ernest Billiot
Review about: Trainz
Excel Deluxe railroad modelers toolkit
It was a "used" item, but still in gr8 shape! I replaced 2 missing items, drill bits & files, added more micro tools, and I am extremely happy with the purchase and price I got it for. Thanks Trainz for connecting me to that item. I have been wanting one for years. I have made your company, my store, for all train needs. Keep up the good work.
Review about: Trainz
Excel Deluxe railroad modelers toolkit
It was a "used" item, but still in gr8 shape! I replaced 2 missing items, drill bits & files, added more micro tools, and I am extremely happy with the purchase and price I got it for. Thanks Trainz for connecting me to that item. I have been wanting one for years. I have made your company, my store, for all train needs. Keep up the good work.
Thanks for gr8 service.
Review about: Trainz
Walthers 932-6121 HO Amtrak Superliner II Lounge - Painted Silver
Car is great in great shape but FedEx is absolutely terrible. My package bounced around St Louis (30 mins from where I live) for SEVEN days. It kept going from one facility to the next then to Alton (where I live) then back to St Louis and Earth City (suburb of St Louis). Every time I called FedEx (4 times) they said I should call USPS (because it was to be handed off to them for final delivery) but the 2 times I called USPS they said there was nothing they could do because they did not have possession of the item (I understand and agree). There is no reason I should have to call that many times and deal with that frustration. EVERY time they blamed covid19 but there is no excuse for the package bouncing around from one of their facilities to the next....that's NOT due to the virus that's due to their failure as a company. I have worked in shipping and receiving for almost 20 years and see the same type of failures from them on a regular basis. I rarely have issues with UPS and occasionally with USPS but FedEx would prevent me from buying from you again. I have not left feedback yet as I wanted to cool off first. If I could choose no stars on delivery I would.
I had a gr8 experience with Trainz. But I also fully understand about the FedEx shipping mishap. I too, have had issues with them too. You could clearly see, it was a total mishandling of package. It hurts the sellers.
FedEx has left many people upset. My order was by UPS and perfect
Thanks for gr8 service.