All reviews of Esperanza Erdman
Review about: Alamo Drafthouse Cinema
Ticket purchase for 10 people
My recent trip to the theater was a total bummer. I bought tickets for me and 9 other people, including my family members who are in town from the navy. When my 16-year-old family member, who was late from cheer practice, tried to join us, they were denied entry even though the theater was basically empty. The staff showed no understanding or care, and it really made the whole night a disaster. It was a letdown for all of us, and especially for the 16-year-old who felt left out and alone. We had to take her home without seeing the movie we were excited for. To top it off, the server even marked our ticket with an upside-down cross, which felt like an insult. We're good people who deserve respect, and the way we were treated was not okay. We won't be going back to that theater, and we'll definitely be warning others about our bad experience.