All reviews of F. Bernier
Review about: Coccinelle
Bag not delivered, refund not received
I'm really let down by the customer service I got from this company. I waited a whole month and a half for a bag that never showed up, and when I reached out to ask for a refund so I could get another bag or a new one, I haven't gotten either. This whole situation has been super stressful and disappointing, especially since it was supposed to be a gift from my husband for Valentine's Day. The fact that the company hasn't sorted this out or kept me in the loop is not cool at all.