All reviews of F. Ritchie
Review about: Redline 360
Headlights gift purchase
I bought some headlights as a present for my buddy. Unfortunately, right after the warranty ended, one of the headlights started acting up, with the LED strip flickering. Over time, it got even worse and would only work 20% of the time. I tried contacting customer service a bunch, even though I knew it was out of warranty. I just wanted to fix the problem, you know? But no one ever replied to my emails. When I left a review explaining everything, it got taken down. Same thing happened with my second and third reviews. Seems like they only want good reviews on their site, even if it means hiding bad experiences. This has been the worst company experience I've ever had, and I won't be buying from them again.